Clarks Shoe Store in Burnley

Reviews

1. Sam Jenkins ★★☆☆☆

   Not particularly happy with service here. Sizing is always wrong. Customer serice is rubbish with no people skills. Very unhappy to return an online order and pretty much had a gift card thrown at me due to a technical issue. A gift card that will unlikley be used as i no longer wish to purchase from clarks. The service and shoes are rubbish and not good for feet.

   almost 8 months ago
2. Elaine Newsome ★★★★★

   Grumpy 2 year old had the best time today at Clarks in Burnley. Thank you to the young man who worked so hard to excite him about his new shoes. You did so well. All of the team there were so friendly. Our lil man was not in the best space for new shoes, but you were so gentle and knew instinctively what to do, to the point that he was interested in having his feet measured!!! Engaging and like a big brother , you did so well. He's so happy with his dinosaur shoes

   1 year ago
3. Rebecca Booth ★★★★★

   Visited with my daughter who currently 'is not keen on shoes and will only wear Crocs and Sandals. The young lady that helped us was amazing. She was so positive and reassuring. She was very patient with my daughter and she left very happily with a pair of rainbow trainers she absolutely loves.

   1 year ago

1. dave Barwick ★★★★★

   High qualitylucky enough to have had them on my feet from 4 years old now 70+

   almost 3 years ago
2. Maureen Wilson ★★★★★

   Lovely service from a young assistant perfect

   almost 3 years ago
3. Claire Waddington ★★★★☆

   Much like many Clarks shops..tidy and well stocked

   almost 3 years ago

1. Sophie Simpson ★★★★★

   Never usually leave reviews. But the customer service was amazing! Didn't get the girls name that helped us but she was 10/10. Measured my daughters feet, while looking for boots, she advised us about the boots currently on sale, amazing quality and really cute. Took the time to sit with my 3 year old, made sure she was comfortable and that the shoes were a perfect fit with extra room for growth. I really wish I got this girls name. Amazing experience. Will definitely be getting all shoes from here from now on!

   almost 3 years ago
2. Rachel Loftus ★★★★★

   Absolutely fantastic customer service from Maire and Rachel. They have always served and understand the importance of fitting my son's shoes. Those women are an absolute asset to your company. Always go above and beyond great service great people

   almost 3 years ago
3. James Boyden ★★★★★

   Really helpful staff, we took our 2 girls in for shoes and they were prompt to help and very nice. Normally they can be quite fidgety but the lady got them measured really quickly and we found some great shoes for them.

   almost 4 years ago

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