Iβve never left a bad review before, but my experience here was truly awful. I was shouted at in front of several customers, which left me feeling completely humiliated and disrespected. I had already paid Β£55 for my original nails and I wasnβt happy with them as they were too bulky and looked nothing like the reference givenβ¦ so I went back to get them re done and then they suddenly wanted to charge me an extra Β£35 without properly explaining why. After some back and forth we agreed on Β£20.00 for a new set of nails. Meaning a total of Β£75.00 for a set of nails I was happy with. I completely broke down in the salon and was in tears and the other staff members just allowed it to happenβ¦ the customers around me were shocked at the way I was spoken to and one lady comforted me and told me it was going to be okay. After leaving really upset, I decided to call the salon to discuss the situation, hoping to clear things up β but instead I was met with denial. The only thing they said was that my payment hadnβt gone through for the new nails, which simply isnβt true. Rather than listening or trying to resolve things, they dismissed me completely. This whole experience was stressful and embarrassing, and no customer deserves to be treated this way. I wonβt be returning, and Iβd strongly advise others to go somewhere that treats people with respect and honesty.
Contacts & Location
π Address: 1 Station Road, Grotton, Oldham OL4 5SF, United Kingdom
π Phone: +44 7930 628888
Reviews
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Liberty Eaton β ββββ
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Hannah Wilde β β β β β
Sandy is so lovely. This company are the best in the business for nails. They are always really welcoming and genuinely kind hearted people who work here. I have been coming here for years and the quality of their nails is just amazing. Also if there are ever any problems (hardly ever) they will sort it out straight away with no issues. They have a range of designs and I have seen every time someone has gone in with a photograph of a design (including me) they will do it exactly as the photo! Amazing! Thank you Sandy :) x
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Laura Taylor β β β β β
Came here for my nails done today for the first time & they are the best set of nails Iβve had! All staff very friendly and took their time and their attention to detail was spot on. Iβll definitely be using this nail shop as my go to now, thankyou!
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Scarlett Hilton β β β β β
such a great place to get nails, amazing freehand design copied from a photo i showed.never been happier with my nails x
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Sharon Bradbury β β β β β
They are very pleasant and do a brilliant job of my nails always look amazing x
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Olivia Jayne β β β β β
Very quick and lovely nails, cannot wait to come back!
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Caroline Holmes β β β β β
I would give this shop ten stars if I could always amazing every time takes time with you come out loving my nails every visit
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Ana Augusto β β β β β
Great and friendly service, wide range of options for your nails, a very happy 1st time customer. Booking in advance is recommended.
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Jo Cox β β β β β
Been going many years from when they first opened, really friendly, professional and always welcoming. Never been unhappy. Great service.
New Review
FAQs
What is the address of Top Nail Design?
Top Nail Design is located at 1 Station Road, Grotton, Oldham OL4 5SF, United Kingdom
What is the phone number of Top Nail Design?
You can contact Top Nail Design at +44 7930 628888
How can I get to Top Nail Design?
You can find directions to Top Nail Design by following this map link