Nail Parlour

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Reviews

1. Isabella Souza ★☆☆☆☆

   I’m genuinely shocked by the treatment I received at this salon. From start to finish, it was an awful experience. One of the new ladies literally burped in my face while doing my manicure. The pedicure was a disaster. They focused entirely on the top of my foot, scrubbing it until it was sore. Honestly, the technician had no idea what she was doing. It was the worst pedicure I’ve ever had. Th water was freezing, my hard skin wasn’t removed and she barely touched the soles of my feet. The tools were dirty and not cleaned between use. For my manicure, I asked for almond-shaped nails, and without asking, she cut and squared my nails so short that I lost all the length I had been growing out. This wasn’t discussed with me or the other lady who was doing my other hand. The other lady was disappointed in the Indian ladies job and was clearly trying to correct mistakes, but she was completely overpowered by the Indian staff members. There are clearly untrained staff working there, which explains a lot of the issues. The Chinese ladies seemed skilled and polite, but were undermined throughout. I called on Monday to raise my concerns and was hung up on by one of the Indian women. To make matters worse, I spent £90 and three hours there, only to be pressured into payment despite the appalling service. This was hands down the worst experience I’ve ever had at a nail salon. I hate writing this, but I don’t want anyone else to go through what I did. Save your money and go somewhere else.

   1 year ago
2. Christine Langin ★★★★★

   Always 100% satisfied. Lam and Harry lovely and friendly

   almost 3 years ago
3. Katie-Jane Doyle ★★★★★

   Love it here lam and Harry do a fab job xx

   almost 3 years ago

1. Niamh Larkin ★★★★★

   Had my nails done today, soo impressed with them and couldn’t find any fault. Staff are welcoming and do a great job. Thank You

   almost 3 years ago
2. Jahmeekah Wilson ★★★★★

   This place is the best in England. They really are excellent with acrylic nails.

   almost 3 years ago
3. Colleen Foster ★☆☆☆☆

   Always do gel without me asking for it (obviously hikes up the price quite a bit). Find it extremely rude if I’m honest. One time I said no gel and had a couple of minutes of having to persistently repeat I didn’t want it. Won’t be going back again.

   almost 4 years ago

1. Joanne Mccallum ★★★☆☆

   The nails are great however it massively lacks customer service. Every time I have booked an appointment they allow people to walk in and sit down before those people that have actually phoned and booked! Several times when i have been they have been dealing with more than one client at a time which doubles the time you are in there. My last visit I was sat there for 20 minutes despite having an appointment before walking out, as a full time working mum my time is precious and unfortunately I will not be back

   more 7 years ago

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