TLScontact – Visa Application Centre Manchester Government Office in Manchester

Reviews

1. Shanon Glaus ★★★★★

   Thank you for the excellent service provided at TLS. Mr Ade was professional, courteous, and extremely helpful throughout the process. He demonstrated great attention to detail, clear communication, and a genuine willingness to assist, which made the entire experience smooth and stress-free. His high standard of customer service is truly appreciated and reflects very positively on TLS. Please extend my thanks and appreciation to him.

   almost 6 months ago
2. Mhai Perez ★★★★★

   ⭐️⭐️⭐️⭐️⭐️ Excellent Service from Maria – TLScontact-Visa Application Centre Manchester We visited TLScontact Manchester on December 11 at 8 AM to apply for a French visa as a group of three. From the moment we arrived, Maria was incredibly patient, kind, and helpful. Even though we were missing some documents, she guided us through everything and went above and beyond her duties to make sure our application was processed smoothly. Thanks to her professionalism, our application experience was stress-free, and we received our multiple-entry visa within just 5 days. Maria is meticulous, dedicated, and truly committed to her customers. She turned what is usually a stressful appointment-booking process into a positive and pleasant experience. We hope the company recognises her outstanding work because she truly is an excellent staff member and a great example for others. We are extremely grateful for her assistance. Thank you, Maria!

   almost 6 months ago
3. April Advincula ★★★★☆

   This place is always packed and busy but I was lucky to have an afternoon appointment and i was surprised that I was the only one being served. Maksym and Mohammed are professional and friendly and did the processing very fast and smooth. Even the security and the guy that assisted me for photo were warm. 4-star coz I strongly think that their website needs a lot of tlc from a tech professional and make it user-friendly. Thanks so much!!

   almost 6 months ago

1. Vishali Dass ★★★★★

   I had a great experience with Anam during my Belgium visa process. She was very kind, professional, and incredibly helpful throughout. Anam explained everything clearly and patiently, which made the whole process stress-free and easy to understand. She was always supportive and approachable, and I truly felt guided at every step. I’m very grateful for her help and would highly recommend her to anyone!

   almost 6 months ago
2. Anindya Kar ★☆☆☆☆

   Absolutely horrible and nonsensical staffs. Incorrigible and rude. On 12/12/22 the woman wearing sky blue scarf, with floral print top, behaved so rudely that I am still astonished. She was sitting beside the counter 2 on a bench separately. Its written everywhere in the office “NO VERBAL ABUSE” tolerated in our office but the staffs over there do the same. I would like her to remind that she might do this in her family but this is a polite British society where behaviour like this and people like her are really not accepted. She really needs an induction on how to behave with staffs before being employed. And I can see a couple of reviews on such behaviours especially towards brown skin so definitely that should raise the alarm.

   almost 3 years ago
3. chris webb ★★★★★

   08.30 appointment at Manchester this morning , 6 month visa for France. No problems. Had to redo our photos and I couldn't adjust the photo booth height but someone quickly came to help. Both of us finished in under 30 minutes. Staff very pleasant, helpful, patient. We were served at desk 2, thankyou Couldn't fault them. I can imagine it could be different later in the day but our experience was extremely positive.

   almost 3 years ago

1. Nadiya Maria ★★★★★

   Applying for a French tourist short stay visa, the whole booking process has been long windowed but it was doable with a bit of patience. We are due to travel on second week of November 2022, the visa documents were dropped off today 25/10/2022. It's highly unlikely that I will have my passport/visa back in time for the trip but miracles are all possible. All staff I encountered were professional I have no negative remarks to make about any of them. I arrived at 9:05am and I was all done at 9:45am. Compliments to the French-African security person a very professional and yet pleasant and funny. PS. I was unaware that spouses of UK citizens have now to pay the visa fee, although the French embassy doesn't seem to have updated their systems to reflect the change. TLS agent advised that the embassy got it the wrong in the application form which was clearly indicating that I would pay £0 and that since Brexit all spouses have to pay.

   almost 3 years ago
2. A Al ★★★★★

   I was here with my family for France visa. The staff went above and beyond my expectations. They were very helpful and answered all of my questions. Also, they were very patient when my kid took long time at the photo both trying to get a proper picture. They came in for help and trying to relax him for the pic. Highly recommend center.

   almost 3 years ago
3. Amulya Sharma ★☆☆☆☆

   Extremely disappointed and frustrated because of the inconsiderate staff. First, I got this appointment after 3 months because there were no slots available. Then during document check, I was told 2 of my documents were not correct. They said they charge £50 per page for printout. On top of it, they were asking for £50 more so I could sit in the premium lounge to use my phone to arrange the new documents. I wasn’t allowed to go out and print them. Plus they gave me maximum 30 minutes to arrange the documents. So I had to withdraw my application because printing 4 sheets was going to cost me a hand and foot. Next appointment is 2 months later, after my flight tickets would have expired. I wish they were more considerate and compassionate. If they could let me out and gave me atleast an hour to arrange the docs, I could have been able to apply today.

   almost 3 years ago

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