As the centre operates on a personalized basis the process was very quick and smooth- probably took no more than 10 minutes overall. The staff is polite and helpful. We paid for the express service and got the passport back within 4 working days. The location is also convenient and central.
I was politely greeted and the whole process took minimum time. Visa service provided was very efficient and it felt as a very positive experience.!!!!
I had a fantastic experience at the Russia Visa Application Center in London. The staff was incredibly helpful and efficient, making the entire process smooth and stress-free. Highly recommend their service!
To all those commenting on staff rudeness/politeness: this office is run in a very militaristic style. The staff receive no formal customer service training and are hard pressed to meet their daily processing targets. This results in somewhat inconsistent customer experience. My advice is to manage your expectations. Also, be warned that when filling the personal details section in the main application form you must provide your email address and a working telephone number, even though these fields are not marked with an asterisk. A failure to do so will at best result in you being asked for the password to access and edit your online application.
Excellent service, very friendly and very helpful. Visa Centre staff reprinted and resubmitted my application form, due to date in invitation not matching date on application form, had to wait a couple of hours (lunch time at the Russian Embassy!), but I was more than happy to do so!
Great service! I’ve been there many times and all my visa applications went smoothly. The staff were polite and very supportive in filling the missing gaps, and getting all correct documents for a successful visa application. You can also get your photos there for £8 and print your documents for free by accessing the computers provided.
Arrived around 8am (about 30min before opening) to submit an application and was a little concerned about the queue of 50 or so people that was waiting outside the door - but I wasn’t waiting long, they are highly efficient inside (10 application desks) and I was served within 20min and the whole process took well under an hour. The provide printing services and have computer access for those that need it (can even get your passport photos taken here) but would highly recommend having everything ready to go beforehand and lots of waiting around for a PC etc - if you are prepared and are just submitting an application then it it’s very straight forward. Paid extra for urgent service passport and visa received (couriered) within 2 days.
Nice and quick. I went around midday and took in total 35 minutes between entry and exit. Staff are nice and courteous. For a visa centre, I think they are very good. It has public toilets inside the premises. I opted for an urgent visa with courier delivery so I don't know the ins and outs of other services but because of the recent diplomatic spit spat, their visa processing time is longer now and even urgent visa takes 5 working days
Nice and quick. I went around midday and took in total 35 minutes between entry and exit. Staff are nice and courteous. For a visa centre, I think they are very good. It has public toilets inside the premises. I opted for an urgent visa with courier delivery so I don't know the ins and outs of other services but because of the recent diplomatic spit spat, their visa processing time is longer now and even urgent visa takes 5 working days
Russia Visa Application Centre is located at Suite 203, Second floor, Davina House, 137-149 Goswell Rd., London EC1V 7ET, UK
You can find directions to Russia Visa Application Centre by following this map link
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