Absolutely disgusted with the Kingston store. After weeks of coming in for a size 6 dress I finally found my size on display. I asked the staff if they could take the dress off for me and they refused. Disgusting customer service and very disappointed. Wouldn't even allow me to take it off myself. This store has gone down and the mess was also absolutely shocking.
Contacts & Location
📍 Address: 76 Eden Street, Kingston Upon Thames KT1 1DJ, United Kingdom
📞 Phone: +44 20 8549 8342
🌐 Website: primark.com
Photos
Reviews
-
Cheryl Canning ★☆☆☆☆
-
Desi Slava ★☆☆☆☆
I really wish this pile of rubbish would close. It’s full with plastic poisonous article. Every time I decide to buy something generic I regret it - items that can’t be returned are not clearly labelled as such (other stores accept), customer service is non existent and staff is lazy and useless beyond redemption.
-
Ravi Dhillon ★★★★★
Lovely quality garment at an affordable price, can’t go wrong. Always complimented on my clothing, customer service is great, friendly staff.
-
Ahmed Faalzada ★★★★★
“Primark is one of the most successful businesses, always helpful and offering very reasonable prices. The store is busy all the time. Good luck to them, and all the best.”
-
Sean Wright ★★☆☆☆
Complete farce if you’re a bloke. Men’s is on -1 and the changing rooms are always closed. The ground floor changing rooms are for women only so men have to go to floor 1 to try on items on the women’s lingerie floor. Makes no sense whatsoever. Coupled with staff doing nothing in an untidy store and chatting in groups makes for a pretty depressing experience. Men’s section has also got smaller and smaller over time and ranges are pretty poor.
-
Genevieve Farrance ★★★★☆
A large primary with plenty of selection. I was after children's pyjamas and found none in the sizes I was after. Had the same problem for kids tracksuits. I've noticed the prices have definitely increased too, so not as cheap as they used to be. Great for underwear, socks and basics
-
massiel rodriguez ★★☆☆☆
Today I visited the Kingston store and I can say that it is a great inconvenience that you have flashing lights in most of the store, I understand the electricity cut. But I'm epileptic and I couldn't see what I wanted because of the lights, this could end in an accident, I reported it to the very polite manager.
-
Laleh Amiri ★★★★☆
This store is a good one. It’s got 3 floors for women outfits and shoes and bags and sleeping pajamas . Homeware and menswear as well. Not much for Men though as it’s shared with homeware and beddings and kids art and toys. Recently they’ve opened a cafe inside!! :)) it’s Crepe and roll ! Very interesting. It has a few chairs as well, so if you go with someone less interested in shopping, or tired, they can enjoy some hot drinks and something to eat while you enjoy your shopping. :)
New Review
FAQs
What is the address of Primark?
Primark is located at 76 Eden Street, Kingston Upon Thames KT1 1DJ, United Kingdom
What is the phone number of Primark?
You can contact Primark at +44 20 8549 8342
How can I get to Primark?
You can find directions to Primark by following this map link