I popped into the store and what a lovely welcome ! I just wanted to look at items off the peg , but Chris managed to persuade me into trying suits on and I’m glad I did. He gave excellent advice for my colours and really made me feel comfortable. Thank you :)
I had a fantastic experience with Terry while shopping for a suit, waistcoat, tie, and pocket square for an upcoming wedding. He was incredibly knowledgeable about fit and style, and his advice made all the difference. Terry took the time to understand what I was looking for and helped me find the perfect combination of colours and sizes. The suit fits brilliantly, and the tie and pocket square look great together. He was able to make recommendations on sizes and I don’t think I’ve owned a suit that has fit so well before. I normally find suit shopping quite difficult but every thing is perfect and I couldn’t be happier. Thank you
We had a suit fitting for our groomsmen today with Chris. He couldn’t have been any better. He was so thoughtful, personable, attentive and considerate and really took the time and effort to make sure every aspect was perfect. We couldn’t recommend him highly enough, a real asset to the store! Thanks so much again, Chris!
Rowan went above and beyond in helping me get suited, tailored and all the extras for my wedding. He even showed me how best to do a pocket square to boot!
I just want to share how refreshing it is to have amazing customer service, we were looked after today by Chris and even though we had already bought the suit he went above and beyond to make sure my son was comfortable and looking sharp for his prom. This wasn’t for the sale but he honestly cared and couldn’t do enough to help. Suit exchanged for another size and shirt bought. Thanks again.
Such nice staff who were really helpful, Will definitely be going back here when I need to update my wardrobe. I also didn't realise how nice the casual clothes are that Moss Bros do and it is a reasonable price considering the quality.
This review is dedicated to my man Chris & Terry @ the Tunbridge Wells store. I had booked an appointment online for a tailoring service and advice, for a Monday it was very quiet and was seen earlier despite the appointment being schedule for 11am. Chris asked me questions and I provided answers that helped the process of choosing a suit. Throughout the entire process Chris was extremely thorough and helpful. I love his energy and enthusiasm, made the experience wayyyyyyyyyy better. Bigup Chris & Terry, will be back soon to tell you the updates. Bossman signing out.
Absolutely Fantastic. Due to being busy I had to split my experience at Moss Bros across two days. The first I told the assistant manager Chris what I was looking for, and I have to say he did not disappoint. He spoke with me about what I was after and what’s in my budget. He is clearly an expert and left me a few things to have a look at the next day. I go in and am greeted by Harry who instantly picked up from where Chris left of (a great showcase of communication) We spoke about the right fits and accessorised the suit to make it’s how I dreamed. He explained how different ties would bring out different characteristics and what that meant for me. Clearly knowing what they are talking about the team looked after me really well. The service they provided was spectacular and a fantastic turn from what the shop used to be. This new team are definitely going to redefine the fashion of Tunbridge Wells. Thank you very much to you guys I with you the best.
Had a great experience getting fitted out for the wedding with the best men. Kerry is amazing. She made us feel very relaxed and comfortable and we got everything we needed sorted then and there. Thanks Kerry for all your help and support.
Moss Bros Tunbridge Wells were outstanding helping me sort out a suit hire change at the last minute for my wedding due to my best man getting Covid. Spoke with Eleftherios on Wednesday 16th Feb to explain the situation and he rang the Leeds store (nearest to my new best man) to get it changed. Had the suit ready for collection on Friday 18th Feb. Amazing amazing amazing and thanks for contributing to our big day!
Moss Bros Tunbridge is located at 11 Mount Pleasant Rd, Royal Tunbridge Wells, Tunbridge Wells TN1 1NT, UK
You can contact Moss Bros Tunbridge at +44 1892 525811
You can find directions to Moss Bros Tunbridge by following this map link
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