Dave at the store in Bolton was very helpful when we were doing our kitchen and helped out with problems and questions after completion.
I have never been so disappointed by someone’s service. I have worked retail for over 8 years and one thing i have understood customers don’t buy the product, they buy the service you provide. Dave Hunter senior designer at Magnet Bolton, was arrogant from the start. It was my first kitchen i was designing and was clueless and he made it even harder. I sat with him for over an hour to design this dream kitchen for our new first home. And he did not even bother to email me the plans or the designs after. I waited and waited for a month. He probably thought i would have not bought of him. And he is very right i will never spend so much of my money with such person. I went over my budget compare to what we had in mind at magnet, all because the service i received from the other retailers is immensely better. Do not go and if you do stay away from mr arrogant.
Couldn't be happier with Magnet Kitchens (Bolton) so far. Dave has been amazingly helpful and patient, while we have considered all of the options and changed our minds several times. The computer generated images are great - he even added my choice of tiles and wallpaper, so I could see it all together! I can't wait to have my new kitchen fitted!
Brilliant experience with Dave Hunter today!!! No clingy or pressuring sales tactics, just honest personalised advise on our kitchen situation. Will definately be going back confirm an order once the sale of our house has gone through!!
We had a phone call from an arrogant salesman from Bolton Branch saying he has to cancel our appointment because we have not able to keep up previous appointments due to unforeseen circumstances and we did let them know. This company heavily advertised and promote their offers on social medial but not even had an appointment as yet and their attitude is awful so if I had ordered their kitchen what would their after sales service would is unimaginable. I’m glad did not buy their Kitchen. The guy says to me it cost him 4 hours work for not turning up for the appointment disgusting!!!
Just installing my kitchen, the quality is fab sales team great and the delivery exactly on time couldn't ask for a better service
Friendly staff and competitive prices Trade lads here are a pleasure to deal with!
Bert was great when we ordered our kitchen last year. Very patient with our enquiries and any changes. He had very good suggestions for the small space available. We had a couple of issues with delivered stock that were not as ordered, but Bert found them in stock, or elsewhere for us very quickly, so as not to delay installation. We're so pleased with our kitchen. Would recommend to anyone
Dave Hunter from the Bolton branch designed our kitchen for us. He drew up the plans really quick and offered a remote service due to the pandemic to avoid delays and this was helpful for us. We told him our budget and he wasn't pushy which we liked. We stayed within budget and had a number of options to choose from. Dave made some really helpful suggestions along the way and we have ended up with a really good quality kitchen which we are very happy with. Due to the pandemic, our fitters (external company) asked to change the delivery date on short notice and this was accommodated easily by Dave and the team. After delivery, we found that one or two small fittings were missing and the Magnet team at Bolton had it available for us on the same day. We highly recommend Magnet Kitchens Bolton to anyone!!
Bad customer service in any business when trying to purchase something, Magnet kitchens you need to review the sales people/ process you employ, I went to your Bolton showroom in Spa road on the04 05 21and was met by the most aggressive, condensing, arrogant sales person, I would not want anyone else to endure his onslaught, he constantly and consistently that he couldn't help us unless we left a deposit, and all of this was before he even knew what we were asking , all we wanted to do was to book an appointment to have a kitchen planned....... I am really upset that I have to leave a 1 star review, your company / employee does not deserve such a high number, zero is to good for your employee today, I would like someone from your company to reply to me . Thank
Magnet Kitchens is located at Spa Rd, Bolton BL1 4SL, UK
You can contact Magnet Kitchens at +44 1204 521611
You can find directions to Magnet Kitchens by following this map link