Glebe Farm Dental Practice Dentist in Birmingham

Reviews

1. Aamina Abdillahi ★☆☆☆☆

   I had a very disappointing experience with this dental practice. I had an appointment booked and called ahead to say I would be running about 10 minutes late. I was told the receptionist would check with the dentist and put me on hold, but instead the phone was put down and I had to call back myself. When I finally got through again, I was told the dentist refused to see me because I had cancelled appointments in the past. I explained that the practice has also cancelled appointments on me before, but this was completely dismissed. The customer service was poor — the receptionist showed no empathy, did not seem to care, and ended the conversation by saying she was “not the person to speak to”. In addition to this, my brother has also had a negative experience at this practice, including poor medical treatment and a lack of proper care, which further raises concerns about the standard of service provided. Overall, the communication was unprofessional and the attitude towards patients was very disappointing. I would not recommend this practice based on these experiences.

   almost 7 months ago
2. Andrea Sabin ★★★☆☆

   Good: This practice is able to take on new NHS patients. Bad: My 'old' dentist moved on from the practice, to be replaced with a 'nice', but inexperienced (imho) practitioner, who carried out a couple of fillings of old and decaying and uncomfortable teeth, with no x-rays and no proper diagnosis. I was in agony over the Christmas period, following my fillings. I managed to get an emergency appointment in the new year, which resulted in an unexpected extraction. I've now spent 5 months of discomfort, having had a tooth extracted, without even being sure that the dentist pulled the problem tooth. I'm moving on from this practice - as soon as I can find another local NHS dentist! Update: I haven't moved to an alternate practice because there aren't that many able to accept NHS patients and this practice is just up the road from me. Today I've had a new crown fitted, so I can chew my food more comfortably. The dentist commented "you've got your smile back". I wasn't really worried about my smile, but thank you very much, Glebe Farm Dental Practice. If I could I'd upgrade you to three stars. Edit: Several months later, I'm in less pain (although my teeth are still crumbling and decaying), so I'm willing to acknowledge that I might have been a bit harsh in my first review. The downgrade in my rating is due to my irritation at the state of NHS dentistry, rather than the fault of anyone at this practice.

   almost 8 months ago
3. Nest Sequence ★★★★★

   Absolutely brilliant service from all staff but especially Dr. Hussain Ahmed who made my nervous 5 year old (first check) so comfortable through his treatment. Many thanks.

   almost 11 months ago

1. Donna Taylor ★★★★★

   I have been with this dentist practice for over 25 years and they are amazing people I feel safe in there hands as I don't really like the dentist so they know how to keep me calm when I'm there

   1 year ago
2. Sof k ★☆☆☆☆

   Absolutely terrible! I had recently visited this dentist. Dentist done a X-ray she came across quite rude and felt like she was looking down on me judgemental type. She mentioned how my hygiene isn’t great and teeth need a clean. Being adamant it’s either extraction of tooth or root canal evidently now they charge for root canal bare in mind I’m on universal credit and had one done 2 years ago at the same dentist and I didn’t pay. She had no intention of even attempting a root canal even though my nerves were ok. Out of curiosity I asked how much it would cost she said £1,000 for root canal and a implant is £2,000! but honestly I didn’t think she’s telling the truth. So I visited another nhs dentist who said they going to do a filling if it’s not successful a root canal and guess what it’s also nhs and the treatments are FREE for root canal. Implants costing around 800-1,000. Stay away guys if something doesn’t feel right get a second opinion. You claim your an NHS dentist but don’t offer that service to your patients quite RIDICULOUS!

   1 year ago
3. Chris Power ★★★★★

   Amazing people after my elderly mother was let down terribly they were so welcoming and helpful the ladies behind the desk are so friendly and understanding Rare to find good people like this Thank you so much

   almost 3 years ago

1. lily rose ★☆☆☆☆

   do not go here worst dentist ever i waited a month for appointment and i had an exposed root a big hole in my tooth he never sorted it i have had to use temporary fillings i have changed dentist now i know who care about there patients because these dont

   almost 3 years ago
2. Maya A ★★★★★

   Dr Ahmed handled my extraction and a few of my visits before. The best dentist I’ve ever had. Always calm and I never feel on edge unlike my unfortunate visits to other dentists. Won’t comment on the rest of the surgery for now because it won’t be flying reviews.

   almost 4 years ago
3. Oksana Volkovs ★☆☆☆☆

   If you have -10 rating I would put this instead. We all faced with pandemic, and respect to the local and NHS during such a difficult time. But unfortunately dental problems won't ask you when it can heat you and how bad. Few members of my family are registered here, and we had few treatment couple of the years back, and fillings didn't last long and unfortunately it happened in August. After I've spoken to few my friends, who is also went through long time waiting list, but they have been seen by local NHS dentist and sorted similar problems. I thought would give it to go and rang in August to tell about my two missing fillings and pain. They asked me to buy some stuff in pharmacy and have a happy life. Nice. I did try that stuff, tastes terrible and lasted less than 14 hours. I found private clinic and they installed one filling and another one to go. So another member of my family, he had infection there, pain and temperature, again it was one of the filling came off which was done by them just two years ago. It was difficult to call them, line was busy all the time. He was told to wait until doctor will ring him back. Which he did, told him to buy the same stuff as I used from the pharmacy. How nice. He also went to the private clinic. Do you know what does it mean to lose just a one tooth? You broke the balance in your mouth, your stomach is never going to get right quality of food anymore, it will affect everything. And implant will cost you around 2.500£ How many people would be affected from this kind service? I just want to make people aware.

   almost 5 years ago

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