My appointment was with Dr Thomas He was really thorough checked my BP weight, I felt he listened to my concerns and put me at ease Overall a very nice man
I had to attend another medical centre for a consultation, I waited over 15mins to ne booked in. This made me realise what a wonderful service Hazeldean Medical practice provides. I always get an appointment when I need one, on the day I need it. The reception staff are always happy, polite and respectful. My doctor is always helpful and reassuring. I really appreciate everyone. Thank you
Hi, i would just like to take this opportunity to give credit where it's due. I have always had great service from the Staff at Hazeldene Medical Centre Moston Lane, in particular a lady called Casey who went well and beyond last week to help me with a Urgent matter and got it resolved for me. Casey was very Attentive, Caring and got my issue resolved there for I believe she deserves some Reward and Recognition. Many Thanks Hilton
Terrible service. Telephone appointment so I could get an update from dr. They rang 13:40 and 13:41, I rang back 13:42 and on hold. Dr refused to take my call back as said needed another appt out of my day just to see why they want me. Receptionist not very helpful. She did ring through to the dr which was nearly 5 mins of which I coulda had that conversation with them and now I’ve got to take more time out of my day for an actual appointment which could have been better used for someone else just so I can get an explanation as to when they want tests from me now when no other interaction since i joined the practice. Always a barrier, 1st was when i joined so i could get medication and now just for an update. Wish we weren’t forced to change practices when you change postcodes as so many better practices out there.
Worse doctors I have ever had was put in temporary accommodation by the council and because I wasn’t in the area they taken me off their records and now I don’t have a doctors thanks a lot hazeldene medical centre classed as homeless and would have changed doctors once I got a more permanent address.
You can get an appointment. You do have to ring first time but they have a queuing telephone system which many other don’t have. Receptionists are friendly and helpful. Face to face appointments available
Absolutely shocking service from this Surgery, they are constantly getting my Husbands Appointments wrong and also medication, Doctors arent interested until you logged a complaint. If I could of rated it no stars then I would of.
Love them.
Have been with this surgery for approximately 16 years and have generally been happy with the service provided. The GPs I have seen in that time have been friendly, give you adequate time at appointments and have been reassuring with any issues raised. The reception staff have always seemed friendly to me. The only difficulty for me is getting appointments outside of my working hours of 9 to 5.30 which means taking time off work for appointments. However, this is an observation rather than a complaint as I would be surprised if there are many surgeries open late
Hazeldene Medical Centre is located at 97 Moston Ln E, Manchester M40 3HD, UK
You can contact Hazeldene Medical Centre at +44 161 241 8039
You can find directions to Hazeldene Medical Centre by following this map link