Had an appointment so attended waited at the community reception then a man popped his head around the corner and said “he’s gone home” I said I have an appointment at 4pm his response was “I’d suggest sitting down and he might call you” my appointment is with a female.and now I’m sat here waiting absolutely ridiculous level of service
The worst clinic. If you don’t book an appointment through the app they tell you to use, you won’t get seen – and the app doesn’t even work. When you call, no one picks up. If you call later, they tell you to call back at a specific time. It’s extremely difficult to get through, and the care is non-existent. Even when you finally manage to arrange a blood test and show up, they cancel it, saying there’s no one available to take it. So if you have a problem, this doctor won’t help you at all. I absolutely do not recommend them.
I can’t possibly be going to the same clinic as most of these reviewers! Both the podiatry and district nurses teams are fabulous and have been fantastic with me whether it’s been home visits or clinic attendances since I came out of hospital in February - l won’t name individual nurses as I want to protect their privacy but be sure l know them. The receptionists are just gorgeous and forever helpful, going out of there way for patients and keeping you updated if you are awaiting PTS. You also wait very little time for your appointment and l have only been treated with kindness, respect and a smile on their faces. Just one point if you would indulge me; to the person who commented about the area being run down and the patients looking much like the area - how bloody dare you, what an absolute vile and narcissistic person you are! For the Grace of God.comes to mind. It’s my first time ever at the clinic and coming from working in an emergency department one thing l have never seen are patients being abusive and berating staff, no loud music from headphones or patients being loud on their phones - you should be ashamed of yourself with your outdated beliefs. Anyway guys, it’s a great place for your treatment here and all the staff are excellent. Apologies for the essay but I do get cross at people’s biases.
I have just spoke to a member of staff called Dionne on behalf of my fathers weekly visit from the nurses, this should have happened yesterday? her reply was yes the nurse is coming out today!!! Sorry but that's not good enough for a 89 year old who is panicking and relies on nurses for his injection and needs to be monitored .Fortunately, my dad has his family who can find out for him what his happening but there are some elderly people who haven't got a family and they just have to put up with it. What they don't realise is, he also has outside appointments. If he had an appointment today elsewhere he wouldn't have been in,this is disgusting to not even make a simple call yesterday and let him know. Think about it as if it was your parents that needed this service, just a simple phone call would make it easier for them.
I don't belong to this practice but should receive treatment for my lymfodema I am in agony but don't like the nurses attitude and won't go for treatment even tho ime in pain rather suffer than see one of them
Unfriendly, unwelcoming and seem to consider any patient a nuisance and hindrance that should go to hospital despite being referred them! Never answer the phone, unless they're bored it seems, so when they do they only give you another so you can stop ringing and go back to gossiping or playing on their phones.
Really don't know what to say .. Cervical screening appointment took 3 months to areange, then 3 times cancelled and I'm currently 7 months late with Cervical screening.. Appointment for tomorrow 21st of December again cancelled follow by message to call back as soon as possible to rearrange the appointment. I called right after I have received the message and nobody answered. That was 8.10pm practice close 8.30pm how it's that possible. With my health history I'm very disappointed.
I had the most lovely nurse called Liz to remove my contraceptive implant. I was so nervous as I had trouble last time I had one removed but Liz made me feel so relaxed, she distracted me in the best way, made me comfortable and got the job done quickly and efficiently. She was a pleasure.
Lazy incompetence, gp who refuses to see patients is as useful as a Baker who won't bake. What are we paying our taxes for????? May as well change opening times to closed indefinitely. Surgery has been in decline for years. Now you can only get a phone appointment with a GP (3 weeks wait). You can only see a GP if the GP chooses to see you! Surely the patient is the one with the need to see the GP. Taxpayers paying for an NHS service which is almost redundant now. Something needs to change!
Harpurhey Health Centre is located at 1 Church Ln, Manchester M9 4BE, UK
You can contact Harpurhey Health Centre at +44 161 861 2400
You can find directions to Harpurhey Health Centre by following this map link