Very pleased with all my experiences at this practice over the past few years. Its easy to book an appointment and all the staff are friendly. The visits don’t feel rushed but also not unnecessary prolonged or focused on selling extras. Dentists provide all necessary information, follow up care and answer questions. Great overall!
I would not recommend visiting this clinic for dental procedures. My experience felt rushed, and there was little effort made to communicate effectively or build a patient–provider relationship. I had a filling done in January that continues to cause discomfort to this day despite returning twice for check up visits, during which only minimal work was done. When I raised my concerns, the staff blamed my orthodontist and suggested that my braces were the reason for the pain, rather than addressing the issue directly. The numbing injection used for the filling was also administered without any prior notice, which was quite unsettling and again rushed. I found the staff to be unprofessional and dismissive, and I felt pressured to leave quickly after my appointment. Overall, the service appeared more focused on profit than patient care. Despite my dissatisfaction, I continue to receive messages encouraging me to schedule additional checkups, which I do not intend to do.
This morning I had three extractions and a crown fitting. Im an extremely nervous patient, however my dentist Shilpa and her nurse Emma were amazing. They put me at ease reassuring me all the way. Before I knew it the teeth were out and the crown in place. Absolutely spot on service . Thank you so much Emma and Shilpa.
First visit and last ever visit My appointment was at 2:10 p.m. by 2:40 pm I still had not been seen and no one had even bothered to tell me that they were running late. What an absolute joke. I'm running a business which is why I pay for private health insurance and I also had to do the school run hence why my appointment needed to be adhered too. I would have had plenty of time to do if these people were doing their job and running on time I Wonder if private health insurance is even worth it. I will be taking this up with the powers tha be.
My first time of attending this dental practice but I found it to be very professional very clean. Staff are extremely polite and helpful. Appointment times you're not kept waiting. My dentist was very professional but at the same time understanding and explained what I needed to know or what questions I asked. It's a well run practice from start to finish. I would have no hesitation to recommend to family and friends. Dental nurse Callum was pleasant and helpful along with the other nurse I had but who's name I forget sorry.
First visit here and how amazing from reception staff to the dentist Stephanie who went above and beyond with her expertise knowledge. Helpfulness and friendliness I have visited many dentists but never met any as outstanding as this lady. If you are looking for a good experienced helpful and friendly dentist Stephanie is your lady.
Nice, friendly staff. Clean surgery. Appointment was on time. Made to feel very much at ease during consultation and procedures.
If I could give a minus I would!! the whole practice is ran by amateurs!! The odd dentist is actually good!! From the manager to dentists the service is appalling!! They upsell you passing work to their hygienist what a dentist should be able to do!! They authorise work that's not necessary at all!! Now I've complained to the CQC AND DENTAL COMPLAINTS!! AVOID THIS PRACTICE as that's they ate doing..PRACTICING!!
Had an appointment with the hygienist Rakesh and Chloe both were excellent, Gemma and the other lady at reception were so friendly and helpful credit to the business. Definitely would highly recommend this practice 10 out of 10.
I have used this dentist for several years. I attended regularly and have been happy with the treatment I have received. However I had an appointment cancelled in November before the first lockdown, I did not get the opportunity to make another before lockdown began. Obviously dental services were severely impacted by covid and I did not attempt to make an appointment while the situation was ongoing. I recently tried to make an appointment to be informed I am no longer a patient. Considering the exceptional circumstances I am disappointed.
Bupa Dental Care Tipton is located at 1 Owen St, Tipton DY4 8HB, UK
You can contact Bupa Dental Care Tipton at +44 121 522 2552
You can find directions to Bupa Dental Care Tipton by following this map link