Premier Inn Oldham Central hotel Oldham

Reviews

1. Claire Turner ★★★★★

   I recently stayed at this Premier Inn and I couldn’t have asked for a better experience. From the moment I arrived, everything was smooth, welcoming, and comfortable. The rooms were clean, spacious and the purple lighting made our room a lovely atmosphere. One of the highlights of my visit was the exceptional service provided by George. I can’t recommend this Premier Inn enough. Thank you George and the team for making my visit outstanding!

   almost 7 months ago
2. Kristy Rimmer ★☆☆☆☆

   Awful experience tonight in the restaurant of the hotel "the social". The restaurant was empty on arrival with two members of floor staff plus one chef. Order was placed for a margarita pizza off the kids menu along sids 4 items off the lite bites menu. Whilst waiting for our food the two members of staff left the restaurant. Fast forward 10-15mins or so our food was ready and was left on the open pass. Still no sign of the staff at this point so I went up to the pass and collected my own food. The food was over cooked yet warm which made no sense and the kids pizza was over cooked and completely dry. The whole thing was completely inedible. One member of staff finally returned to the restaurant. We were completely ignored by her as she served another family who had joined the restaurant whilst she was away. She was completely oblivious to the fact that I had brought the food over to my own table. When she came over to "clear our plates" I refused to pay for any of the food. She left the restaurant again and find a "manager". When the manager arrived there was no acknowledgement of the issue. She simply asked for my room number and the name of our reservation and said she would "sort this bill" after this very short interaction I walked out of the restaurant. I have no idea why she needed those details. I will be keeping a close eye on my bank transactions just incase she decides to bill our room after we leave.

   almost 8 months ago
3. Fay Hamilton ★★★★☆

   We stayed over the weekend, whilst visiting family.. perfect location for us as was 5 minutes away from where family live. Check-in was straight forward. Room was what we needed, a place to lay our heads.. bit odd, but our phones/electronics charged really slowly.. not sure why! Breakfast was served from 7-11am each morning.. and was freshly cookrd and tasty.. another random one, but there was only ever a couple of slices of bread available each morning.. but wr had our fill, i just thought it was strange! Parking available on site.. staff were friendly.. we would definitrly stay again for the ease of the location for us!

   almost 9 months ago

1. Leena Kanwal ★★★★★

   I recently stayed at Premier Inn and had a fantastic experience, made even better by one of the staff members, Mia. From the moment I arrived, Mia stood out with her warm and friendly approach. She was incredibly kind, polite, and always went out of her way to help — nothing was ever too much trouble. Every time I passed by reception, Mia greeted me and other guests with a genuine smile and a positive attitude that really made the hotel feel welcoming. It’s rare to come across someone who clearly enjoys what they do and cares so much about the comfort of their guests. Mia is a true credit to the Premier Inn team. Thank you for making my stay so pleasant — staff like you make all the difference!

   almost 11 months ago
2. Tariq Iqbal ★★★★☆

   I recently stayed at Premier Inn and had such a positive experience thanks to the amazing staff. Two team members in particular really stood out – Mia and Chris. Both were incredibly polite, attentive, and went above and beyond to make our stay smooth and comfortable. Their helpfulness made a real difference and left us feeling very well looked after. Big thanks to them for their kindness and professionalism! Also Sophie from the restaurant was really polite and helpful. They are all an asset to the team at Oldham Central!

   almost 11 months ago
3. Christine Sharp ★★★★★

   Situated very close to Oldham Athletic FC, B&Q and Oldham's main hospital so didn't expect a peaceful sleep but glazing so good didn't hear a thing. Room was exactly what we would expect from this chain - clean and comfortable. Staff on Reception were lovely - helpful and friendly. Breakfast taken in the adjacent restaurant, buffet style, so eat as much as you want. Was very busy. It wasn't the best breakfast experience I've had but was ok. No longer a cheap stay. We paid £118 for the room and 2 breakfasts.

   almost 3 years ago

1. Pete S. ★★★★★

   Overnight stay required, searched for hotels in oldham area, this was found to be in perfect location just off M62 Room was exceptionally clean with tea and coffee making facilities in room and ensuite, adjoining the hotel is a restaurant which caters for your evening and breakfast meals, has a pool room, kids play area and Bar. Reasonable check in and out times.

   almost 3 years ago
2. Beth Taylor ★★★★★

   Stayed here for 2 nights with my husband and booked an extra room for a friend for 1 night the staff on reception couldn’t have been more welcoming. The rooms were immaculate and the bed was so comfy. We booked the buffet breakfast which was fantastic. The only downside was I thought the price of the room was a little bit expensive for a budget hotel but nevertheless we enjoyed our stay and will definitely be staying again on our next visit

   almost 3 years ago
3. Mark Brackenbury ★★☆☆☆

   Service at the restaurant is getting worse. I've stayed here for the last 8 years on and off and it's definitely getting worse. They are now trying to tell me the food and drink I order are extra to the meal deal which hasn't been the case for the last 8 years and wasn't 2 weeks ago. Try the other premier Inn up the road. Oh and now they've started taking the TV remote control. You are handed on at check in, they don't work. I went through about 6 backwards and forwards until I found on that worked the TV.. universal they are not.

   almost 3 years ago

1. Neha Shaikh ★☆☆☆☆

   . Have stayed in Premier Inns around the world but this one has to be the worst/oddest one by far. Our stay here is for roughly two weeks but have never been more disappointed. Will definitely not come back for the price we are paying. Many problems with this Inn. For those who don’t want the details : 1. Complete lack of hygiene standards, dusty window sill, spider web 2. No telephone in the room 3. No respect for privacy (DND) 4. Terrible Wi-Fi (do not get fooled into buying the ultimate Wi-Fi, they both work the same. Max speed noted so far is 900kb/s) 5. No A/C in the room. They do provide fan. 6. No elevator between ground and first floor. 7. No cameras in the hallways 8. No refrigerator in the room - no place to cool your items 9. No ice machine - must go to the bar across Pros: 1. Free parking 2. Heater in the room 3. Polite staff Especially after the pandemic, one would assume that people have upped their hygiene standards but that does not seem to be the case. At first glance, the room appears to look fresh, spick and span. On closer inspection, there’s spider web hanging from the ceiling, dust collected on the lounge bed, dust over all lamps/TV. The shower gel was empty. House keeping was a disaster. They do not have a policy that requires them to wear gloves. Although the person was respectful and polite, she lacked basic hygiene standards. She cleaned out the toilet trash can (dirty tissues and all) with her bare hands and proceeded to give us fresh towels, amenities with the same hands. She refilled the tissues in the toilet with the same hands. She also had the flu and did not wear a mask. There was no sanitisation of hands or surfaces anywhere during this encounter. I absolutely do not want her to lose her job if she’s hardworking but my question is rather, why Premier Inn would not train their staff in the basic housekeeping manners? Q1. Where is the bare minimum standard of hygiene? We had asked for daily room service, but for this reason we do not like anybody cleaning the room in our absence so we hung the DND sign at the door which specifically says they won’t knock or enter the door. But they did exactly both of that on THREE different occasions. Regardless of our request, a DND sign has been put at the door by us, our awake and oriented minds, so if the room is not cleaned even though we asked for it to be cleaned WE UNDERSTAND and that is exactly the point. However, when we went out and returned to our room, our room had been entered and “cleaned”. Who knows what was touched, how it was touched and kept where. Everything that we had organised on our desks was unorganised. All the utensils that I had washed with boiling water and soap was touched and re organised (making my efforts useless). Incident#2 - we were inside the room and somebody kept knocking on the door. We assumed they would go away eventually but they didn’t, so on opening the door, we asked her why she was knocking even though there’s DND? She was surprised we answered the door and said that reception asked her to. Q2. Why would DND sign not trump the request that we made as it was put by US for a reason? Staff definitely need to be trained better. Needless to say we revoked our daily cleaning request and will now just leave our trash out the door and let the reception know. Room : Minimal storage space for 2 people. No telephone - must make every request by going physically to reception Wi-Fi - works at turtle speed. [To pacify the situation mentioned above, we were offered the ultimate Wi-Fi (£5 a day)and it cannot be slower.] Please do not waste your money, free Wi-Fi and ultimate Wi-Fi are equally terrible. For every problem we faced, we were told that “it’s a case with all Premier Inns” - Again needless to say, that is an unacceptable excuse. All the reception staff are polite, well spoken and kind, give us our towels/sheets every time we ask for it. Zara always greets with a smile.

   almost 3 years ago

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