Great location only a short walk to city centre and staff are all very nice. Good size car park, which was £6 for 24 hours for guests. Breakfast was like all premier inns, good value. Rooms and overall appearance inside were in need of renovation and looked very tired.
This Premier Inn is in a great location for getting around Manchester and car parking is very reasonable. The room was decent and about what you would expect. The reason for the low score is when we checked in we were given our room number and key cards. Our room was 4 floors up and about as far as you could get from reception. This wouldn't have been a problem but when we tried the room key cards they didn't work on the door. I went down to reception and they gave me 2 new key cards but they again didn't work. My partner then went down to reception and she was given new key cards. Again they don't work. I went down this time and guess what? 2 new key cards that didn't work. At no point did any staff members offer to come to the room to check if there was an issue with the door. Eventually I went back to reception and asked to move rooms. After checking with someone they agreed to move our room and the key cards worked. The next day I tried to get into our room and the key card again didn't work. Luckily the other card still worked. Overall not a great experience!
Lee was our main point of contact and he was outstanding. The team of staff were excellent, very helpful and accommodating throughout. Rooms are clean and tidy, but some updating is required. Breakfast was worth paying for and the bar is reasonably priced. Good location and walking distance to most places if interest. Discounted parking at a good price.
Feel bad leaving this review , as the reception staff were so lovely to me . They were smiley , bubbly and just genuinely kind and friendly people who were just trying to do their job. This review has nothing to do with them - and everything to do with whoever is responsible for cleaning and maintaining the rooms. I walked into this room after a long day travelling , just wanting to hop into a bath and freshen up. I was greeted by stains and hairs in the bath tub. Great , so I didn’t have a bath. I resulted to washing my hair in the sink … whilst trying not to fall through the floor as it was dipping down where I was standing on certain places !!! After I washed my hair , I went to dry it. But I couldn’t do that either - as the hairdryer was COVERED and I mean COVERED in dust! I didn’t even eat my dinner as I didn’t feel comfortable eating in the room. Seriously do not book this hotel. The Innside just up the road is much nicer and has always been clean - stayed there many times. I’m not writing this review for a refund , vouchers etc as it was booked and payed for from my work. I was just genuinely so freaked out by the state of the room. Increase your cleanliness … and sort out those bath stains and bathroom floor - room 239!!!!
Overall, a good place to rest in Manchester. Despite the necessity of a new face and a general cleaning, the hotel offers comfortable beds, quiet rooms, and the staff there was very friendly! Moreover, the price was very affordable being an hotel near the city centre (5 min walking).
It's an older premier inn with parking and it's just outside of the centre, but well within walking distance of the city centre and venues. Staff are polite, rooms are clean but show there age. Very squeaky floors in room and corridor. Bring ear plugs as there is constant noise from the ring road/motorway.
was nice and quiet stay. room was clean and not to cluttered. TV worked. bar was cozy with a wide range of drinks. new bar man so a little slow on service but no issues. breakfast we as Nicky laid out with a good selection of cooked and continental. would stay again
The hotel is in a great location for shopping and the Christmas Markets (had they have been worth going to). The outside of the building looks like it could do with some upgrading as in a good lick of paint as the picture online looks better than in real life. The bed wasn't the most comfortable Premier Inn bed that we have stayed in and the air conditioning unit wasn't really cold at all. The staff however are really friendly and helpful. The dining room clean, tidy and comfortable and the breakfast was excellent!
Premier Inn Manchester City Centre (Deansgate Locks) hotel is located at Medlock St, Manchester M15 5FJ, UK
You can contact Premier Inn Manchester City Centre (Deansgate Locks) hotel at +44 871 527 8740
You can find directions to Premier Inn Manchester City Centre (Deansgate Locks) hotel by following this map link