We stayed over for 1 night on our way to Scotland from London. This hotel is FANTASTIC! We loved everything about it. Would definitely recommend it. They even left a teddybear for my little boy on his bed. So cute. Also, very friendly staff. Love from, South Africa
The room was very good with comfortable bed and was well appointed. Breakfast was fantastic and great value with very attentive, professional staff. We did have some check in and check out niggles which detracted a bit from the whole experience. In checking in they couldn't find our booking on the system for sine time, which was a bit exasperating, but these things happen. On check out, our room charge was on the bill, when we had actually paid through a third party months earlier. The reception staff couldn't seem to understand this, and kept assuming I was querying the credit card charge. They persisted in patiently explaining how it worked before finally realising the error. At that point I also noted a £5 tip had been added on for our room service, in addition to a £5 tray charge. We had actually tipped in cash, so felt this was a bit presumptuous. The party checking out alongside us also seemed to be having similiar issues. We've stayed here a couple of times and would like to return, but this did sour the experience a little.
My recent stay at The Lowry Hotel in Manchester was absolutely exceptional! From the moment I arrived, the service was top-notch. The staff were incredibly attentive, friendly, and went above and beyond to ensure I had a comfortable and memorable experience. The room was beautifully appointed, with stunning views and all the amenities one could wish for. I particularly appreciated the attention to detail and the personalized service I received throughout my stay. The hotel's location is perfect for exploring the city, and I found it to be a true oasis of luxury and tranquility. I highly recommend The Lowry Hotel to anyone visiting Manchester – you won't be disappointed!
Our recent stay at The Lowry was one of the best hotel experiences we’ve ever had. From the moment we arrived, the reception team were warm, friendly and nothing was too much trouble. The room was spotless, spacious and beautifully put together with thoughtful touches that made it feel really special. It had a real sense of luxury. Breakfast was another highlight, with excellent food, attentive staff and so many options! We can’t wait to visit again in the future! Thank you!
Honestly, this was one of the best hotel experiences I’ve ever had. We stayed in the superior room, which was incredibly spacious with beautifully designed décor. The walk-in wardrobe with the full mirror was such a nice touch, and the bed was absolutely massive. So comfortable you could easily fit four people in it! Every member of staff we interacted with was lovely and very helpful. We decided to try the breakfast, and I’d 100% recommend it. The service was top-notch, and the team made us feel so welcome. A special thanks to Devine for making our dining experience extra memorable. Overall, everything about this stay was perfect, and I’m truly grateful for the experience.
First stay here recently and very impressed by the location and our actual room. Great for a night out in Manchester . Only difficulty was getting the reception desk to send us some extra tea bags, which shouldn't really have been an issue...oh, and some biscuits in the room would have been nice.
Booked hotel through Secret Escapes for 2 nights.... more than exceeded our expectations. Friendly reception staff member on arrival together with concierge who took our luggage to our room . Lovely Riverside superior room spacious with all usual amenities. A very nice breakfast widechoice generous portions of food....again friendly service from restaurant staff. Great location short walk into centre of Manchester.. Well recommended.
I bought my friend a Red Letter Day voucher for Sunday Lunch for a 50th birthday. The voucher cost £60. A lovely 3 course meal in a 5* hotel. The booking was messed up so they had to change times and eat earlier. On arrival breakfast was still being cleared so they were asked to sit and wait, no complimentary tea/coffee offered. 1st course arrived which was nice. They ordered beef for main course which looked lovely on arrival. It was cold. They asked for gravy as none offered.....it was cold. No one came to their table to ask if everything was OK. As they had plans to meet family after the meal and had been kept waiting for so long they left without ordering dessert. Overall a very disappointing visit. An overall view of the restaurant was that it could do with a clean. The grooves in the table held salt and other food stuffs left over from previous visitors. As the purchaser of the meal I am very unhappy as it was supposed to be a special meal for a special friend. I have spoken to the hotel who say they were busier than usual and can't get the staff. Stop booking people in then if you can't cope......better to have 30 highly satisfied customers who can't wait to come back than 100 people that will never return.
Hotel is beautiful! Front of house staff were brilliant, but will never stay again!!!! Asked for a late checkout and was quoted £80 but was charged £100!! The breakfast was dire! Cold an the person working couldn't be bothered to get some more plates?? So had to eat off side plates, when I spoke to the the restaurant manager I was told it would be removed from the bill. It wasn't! I've had to ring to try and get a refund! Not the what you would expect from a high end hotel!!!!
Have stayed in this hotel a few times but our recent visit was my favourite! The hotel is clean, modern and stylish, the staff is fantastic, very friendly and genuine, from Reception to those in the bar and Restaurant. Our suite (412) overlooked the river and was large, beautifully decorated, the bed was large and comfortable and amenities were great. It’s nice to see they now put tea/coffee facilities in the rooms as this wasn’t the case some years back (you’d have to call guest services to request this). Car parking is just outside the hotel front entrance and costs £24 overnight. Will definitely be back soon!
The Lowry Hotel is located at 50 Dearmans Pl, Salford M3 5LH, UK
You can contact The Lowry Hotel at +44 161 827 4000
You can find directions to The Lowry Hotel by following this map link