Manchester Piccadilly Hotel

Reviews

1. Kalia Lor ★★★★★

   It was nice staying at another Marriott location. Overall, our stay was smooth and comfortable. The only issue was during check-in when the alarms were going off. We stayed for two nights, and housekeeping came on the second day to refresh our towels and take out the trash. The elevators were busy during New Year’s Eve, but aside from that, we didn’t have to wait long. We booked this hotel because it’s close to Piccadilly, and it did not disappoint. There’s also a small corner store nearby, which was convenient. We didn’t get a chance to visit the lounge or breakfast area, but there are plenty of great food options within walking distance.

   almost 2 months ago
2. Ken Morgan ★★★★★

   We had a great experience in this hotel. Renee served us breakfast and is a wonderful host giving us lots of great information on Manchester. The rooms are clean and warm, the beds are really comfortable. The bar food and atmosphere was also great. The entire stay was amazing.

   almost 2 months ago
3. T T ★★★☆☆

   Positive Highlights: The hotel's location is excellent, which made navigating the city very convenient. The rooms were clean and decent, providing a comfortable base a stay. Area for Improvement: The service within the M-Lounge Club! On multiple occasions during my visit, the staff member overseeing the M-Lounge (a tall female attendant, often seated near the coffee machine) displayed a significant lack of engagement and hospitality. She consistently kept her attention focused on her laptop, rarely looking up to acknowledge guests entering or requiring assistance. When engaged, her demeanor suggested she was clearly bothered and inconvenienced by the request, which negatively impacted the atmosphere of the lounge. The staff member showed a distinct lack of basic "people skills" required for a premium service area like the M-Lounge. The M-Lounge is meant to be a relaxing, premium experience, but the attendant's attitude made guests feel unwelcome and hesitant to ask for anything. I strongly suggest a review of her customer service training and engagement protocols to ensure the service matches the expectations of your guests.

   almost 3 months ago

1. Carys Roberts ★★★★★

   I had an excellent experience at the bar in the Marriott thanks to Wade. He’s one of those rare bartenders who makes you feel welcome from the moment you sit down. Professional, friendly, and genuinely attentive, Wade mixed fantastic drinks and offered great recommendations based on what I liked. What stood out most was his service—fast, thoughtful, and consistently upbeat, even when the bar got busy. You can tell he really enjoys what he does, and it shows in the atmosphere he creates. If you’re staying at the Marriott (or even if you’re just passing through), make sure to stop by the bar and ask for Wade. He’ll make your visit a great one. He really made my birthday so special x

   almost 3 months ago
2. Kwok On Lee ★★★★★

   The room is very clean, great location, very modern interior decor ,the bed is comfy. Great location- few mins to train station, walk distance to city centre, breakfast is delicious. Service in restaurant is good, staff is helpful- thanks Renee

   almost 3 months ago
3. Bobby Kek ★★★★★

   Nothing but praise for this hotel. Very grateful for the room upgrade. Fantastic views of the city.

   almost 3 years ago

1. Solid Wolf ★★★★☆

   Good place, very close to Piccadilly station and very friendly and helpful crew Especially Bassam who went above and beyond in sorting us out.

   almost 3 years ago

FAQs