Amber Cars Leeds, Horsforth

Reviews

1. anthony smith ★☆☆☆☆

   Last minute cancellation 10 minutes before I arrived on the train to an unfamiliar place... Useless...

   almost 11 months ago
2. steve monaghan ★★☆☆☆

   Rang from L&B Airport and Automated voice said 3 minutes. 20 minutes later Still no sign so rang to get through to an operator. I was then told it was just dropping in Horsforth. Taxi eventually turned up at 10.30. Then we had trouble with Automatic gates getting out of Airport. Eventually got home to Bramley at 11 pm. Not a good experience all round.

   almost 2 years ago
3. Danny Heptinstall ★☆☆☆☆

   Yet again let down by Amber this morning. Driver parked outside my house early. I left my house a couple of mins after he arrived, but still before the booking time, only to watch him drive off. Leaving me in limbo whether I'd catch my train. Too often it's rude drivers, late drivers, missing drivers, and poor customer service with Amber. This morning was the final straw. I've deleted the app and won't use again. Anything else is better.

   almost 2 years ago

1. Sunakshi Ranjan ★☆☆☆☆

   Got an amber today morning and we boarded 5 min late. I offered him to pay extra but he didn't accept that, instead he chose to yell at me all through our 15 min journey. Please tell your drivers either to leave if they are getting late or charge extra from customer in case of delayed boarding as Uber does but do not yell. With these kind of drivers you are going to lose most of your customers to Uber, like me n my family.

   almost 2 years ago
2. Karen Corden ★☆☆☆☆

   Yesterday I would have given the 5 stars turned up perfect. Today taxi pre-booked 745 both days waited till 755 no taxi rang on way 805 no taxi rang ohh your on priority. Waited waited rang and rang no one picked up. Taxi didn't turn up then I gave up at 840 still no taxi. I got a message to say can't find you do you want to rebook? No I wanted a car at 745 as I had pre booked. So disappointed. So cross. If I could I'd give them -5.

   almost 3 years ago
3. Andy Kay ★☆☆☆☆

   Do NOT use Amber if you need to catch a pre-planned train/plane. You can pre-book, but it won't turn up! You'll call up and they'll say they can't guarantee the booking, and nobody will be available in the area. Almost missed my flight by a couple of minutes as I had to book another firm to take me to the airport. DO NOT EVER USE AMBER!

   almost 3 years ago

1. Elizabeth Copland ★★★★★

   Brilliant service. Lots of taxis needed after a work event and all came without issue. Staff were polite and so were the drivers. Excellent service. Thank you amber cars ! Will highly recommend!!!

   almost 3 years ago
2. Ralph Lawson ★★★★★

   Great new app and taxi service for Leeds area. They’ve bought up a load of the old local taxi firms to create a huge fleet of drivers. The drivers all say they are paid far better than UBER and it’s way cheaper too. UBER doesn’t even work anymore. I’ve moved all my business and leisure trips to AMBER…

   almost 3 years ago
3. moog ik ★★★★★

   Great Taxi service despite now being owned by a UK based non-UK business. Never have problems with their app. Courteous friendly, helpful drivers. If you have a good experience, give a tip via the app notification. Or a cash tip direct to the driver.

   almost 3 years ago

1. Chris #ThankFunkyItsMundy (Rusty) ★★★★★

   Great Taxi service despite now being owned by a UK based non-UK business. Never have problems with their app. Courteous friendly, helpful drivers. If you have a good experience, give a tip via the app notification. Or a cash tip direct to the driver.

   almost 3 years ago

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