Roomzzz Aparthotel Manchester Victoria (formerly Manchester Corn Exchange) Lodging Business in Manchester

Reviews

1. Shahnaz A ★★★★☆

   I stayed for a night, and had a slight issue with another guest. However, Emily & Martin went above and beyond to ensure, my comfortability, safety and made sure I was content with my stay. They went as far as bringing my food to my room from a delivery driver, so I wouldn’t encounter any possible issues. They dealt with it and mitigated any risks as well as check in on me. Emily suggested and changed my rooms to a different floor, and Martin checked in on me physically to ensure I was ok, and called to check I was fine. This was very comforting, and eased my nerves. I was able to sleep peacefully knowing the staff members cared, were looking out for me, ready to intervene and escalate. 10/10 for service. Location is really lovely too!

   almost 8 months ago
2. Tom Lee ★★☆☆☆

   Old grandeur, but could do with a lick of paint. Fantastic buiding, but I felt things are just starting to slip on the inside - loose handles, marks on walls etc. Our room had a smashed tile on the floor right outside the shower. We were in room 110 - it must've taken a good 5 mins to get from the top of the stairs to our room - as it's designed in a sort of horse shoe style, and if you're at the other end of it, you're out of luck. While saying that, if you have low mobility - take care, a couple of random stairwells where you wouldn't expect there to be, and it's a long old walk to your room. Breakfast is useless - 'grab and go' means croissants. Cold croissants. My wife is gluten free - asked if there was a gf option - was told yes, but they'd have to bake it. I was told this, as if it was an inconvenience, so I didn't bother. You also can't turn the air con off, so it just stays on all the time, humming away, and making you cold. Probably wouldn't go back again, other than for the location.

   almost 8 months ago
3. Scott ★★★★★

   What an amazing hotel. The location is centrally located with transit right next door. The old building is really cool to stay in with modern rooms. We stayed in the Sovereign Suite with it's own turret, it was super cool to see the city in 365 degree views. The kitchen is well equipped and the bed is really comfortable. The heat wasn't working, but they got us a large plug in radiator heater that fixed that. The staff is incredible and super friendly and helpful. We would highly recommend staying at Roomzzz in Manchester. Thank you Elisabeth and Emily for your help, you two are both amazing.

   almost 8 months ago

1. Jack Dos Reis Silva ★★★★☆

   Got a grande studio and the layout was amazing with plenty of space. Under floor heating in the bathroom was a nice surprise and the kitchen had everything you need. The one negative from this trip was the bed. It had a king size mattress but a divan bed frame which was very uncomfortable and I could barely sleep during my trip. Front desk staff were very helpful and the cleaners were very friendly.

   almost 9 months ago
2. Sharon Butterfield ★★★★★

   We booked this hotel for Billy Eilish concert. When we booked ourselves in they told us that they were giving us a free upgrade to their best room. Well the room was amazing. It had a dressing room area, dining and kitchen area and a stunning shower room. There was also a spiral staircase. At the top was a table for two with fantastic views of the city. The room had tea and coffee making facilities, microwave, hob, fridge and a dishwasher. There was also a hairdryer and an iron and ironing board, a safe and somewhere to hang your clothes. There was a complimentary bottle of water and crisps popcorn. Basically the room had everything you could think of for a comfortable stay. The staff were lovely and friendly and I would definitely stay here again. Thank you Roomzzz you were amazing x

   almost 11 months ago
3. Yasin ★★★★☆

   Location wise right in the city center shopping area cant get closer to all the shops Staff were friendly room was spotless and underfloor heating in bathroom was really good Parking is a bit of a walk if u have luggage but thats expected in city center The apartment was nice and modern and clean i just didnt like the layout too many stairs and long corridoors and random noises banging against walls and plumbing sounds motors that kick in at random times im assuming theyre pumps for the plumbing? thats why i have knocked one star off and building and room seemed overly warm even after turning thermostat down to 19c but thats my only complaint otherwise very nice place would stay again

   almost 3 years ago

1. Tasneem Rahman ★★★★★

   Lovely spacious rooms with everything you need! Checking-in was very easy and all the staff were lovely. I would definitely stay here again. Location is great, in the centre and easy to get places you need to be.

   almost 3 years ago
2. Young Bomba ★☆☆☆☆

   Imagine that as a customer I spended around 2500 Pounds and I am checking three days early and the reply of the receptionist is like this. He told me leave and that I am disrespectful and insulted me and yelled at me. All what I mention is that ‘if you guys don’t help customers, what you exactly do. I have medical feet condition and I asked for help with luggage in my day of check out. After the conflict the Management mention they will supprot me in my checkout. In my check out, I called reception and waited for around 20 minute and they didn’t show up and respond to phone. After this I called central reservation and they tried to call reception and they didn’t respond. When I went downstairs there were no anyone in the desk. This bulding floor and stairs are dangerous and not usable for special condition people. There are no elevators access to most of the rooms. There are additional stairs after the elevator which make it very inconvenient. Be aware and don’t use this hotel ever the staff insult a customer and arrogant. The staff must have the mentality of customer service and respecting customers as our money is what pays their salaries and not vice versa

   almost 3 years ago
3. Ca T ★★★☆☆

   Looks amazing, great location, average price. Staff friendly. Good shower. Quiet room. Very clean. Love the TV set up, but in this room, can't see it from sitting area. Breakfast was ok if you like pastries, some bread to make toast would have been better for me, but yoghurt n fruit was good. The main problem for me was bed too hard and pillows like concrete. Ended up sleeping on sofa.

   almost 3 years ago

1. Faidah Isola ★★★★★

   I adore so many things about this location 1. The rooms are very nice, tidy, and well-maintained. 2- The hotel staff is friendly and welcoming. 3. Excellent value; I'll definitely return! 4- Fantastic grab-and-go breakfast! 5- Situated right in the middle of the city! Easy access to everything and a short distance to the closest tram stop

   almost 3 years ago

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