Topflight Autocentre Ltd

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Reviews

1. Alison S Powell ★★★★★

   My little car looked absolutely STUNNING after two days with Paul at Topflight! The whole process from start to finish was easy, absolutely transparent and completely professional. I had to wait a couple of weeks for the appointment because they are so busy - but to me that's an obvious green flag, they must be doing something right! The repair is flawless and I am over the moon. I have no hesitation in recommending Topflight and I am so glad I found them.

   almost 6 months ago
2. ronnie sarana ★★★★★

   Brilliant service thank to Paul. I brought my car yesterday. The following day I was surprise got a call my car is ready to collect. Booked a slot for diagnose and repair after 10 days. Engine management warning lights come on and ESP warning lights. Repair done wiring loom chafed, replace spark plug with inhibition coil pack. Loyal customers for 12 years

   almost 9 months ago
3. Miss Boss ★☆☆☆☆

   If you're looking to get SCAMMED or RIPPED off? Then this is absolutely the garage for you! I was brought here by RAC after my car broke down due to the alternator. Unbeknown to the mechanics I had taken media footage of the breakdown and under the car bonnet before & after! I also spoke with the RAC mechanic about what needed doing! RAC not only told me verbally, they also provided me with a written and digital report for my records of the car breakdown! Just a simple alternator. These guys scammed me to the highest levels and then they vandalised parts in my car that were fine before they got their con-man hands on them! Hoping that they could get away with it because I am a female who; 1. Needed her car for her children. 2. One of those children is Autistic with additional and physical needs which they were aware of! So they absolutely knew how important my car was to the whole family! The garage had planned to rinse me as much as they could before they were caught! A £300/£400 job ended up costing me around £1300 in costs, additional time lost and an abundance of stress! They are now ignoring my official complaints and have been referred to the Motor Ombudsman. Two months have passed and they have had nothing to say in regards to their poor and shambolic behaviour towards myself and car! I will be creating awareness on social media platforms too, possibly starting a court claim against them also. They clearly have a preference for who they like to target! They charged me for a new battery which was NOT needed, damaged my breeze pipe which was perfectly fine before! (located under/close to the battery!) This happened on the day of the fitting of the new alternator in my car! They never reset the computer system so that the car thought a number of other issues were also happening as new parts had been added! They told me that this had been reset when it had NOT! These people are an absolute disgrace! So, if you like being conned? Sure, take you car here? If you like having your car attacked and vandalised? Of course this is the place for you! Never would I come back unless it is to serve court documents on them for the damages caused! After the Motor Ombudsman have looked into them. Two months in and they still have no answers as to why they were caught tampering with my car and attempting to scam me! After a RAC breakdown! Avoid, avoid, avoid! Literally just run for your life! If you look at the images of the breeze pipe? You can clearly see it was done quite clearly with a sharp instrument and deliberately too! Such as with a Stanley knife or using another sharp tool, it a clear straight cut line, that was NOT there before, it is not 'wear and tear' and it is NOT 'accidental'. I took my car to this garage with the RAC! When I took the car back the following Monday and said, "The engine light is back on something isn't right with the alternator can you check to see if it's ok?" The garage point blank refused to look at it! Refused to address that it could be an issue with this part and said to me, "Oh no, no, it has to be a different issue. Will be something else wrong with it! Book the car back in. You will have to pay for a new diagnosis and then what ever else is wrong with it! It's definitely not the alternator." Said this without even checking it! That's when I walked away and took it to another garage who helped me find out what they had done to my car! Disgraceful! Utterly! What's more worrying is if I hadn't have gone to another garage, and if I had have brought my car back to TopFlight AutoCentre, they would have got away with scamming me again! But also, what other parts in my car would they then have damaged next in order for me to have brought it back? How long would they have continued to do this for until they were caught? Luckily I caught them sooner and reported them.

   1 year ago

1. Emily ★★★★★

   I recently had the pleasure of experiencing exceptional service at Topflight that repaired the bodywork on my car. From start to finish, the entire process was seamless and impressive. The staff at Topflight were professional, knowledgeable, and friendly. They took the time to thoroughly assess the damage and explain the necessary repairs in a clear and concise manner. Their expertise and attention to detail instilled confidence in me that my car was in good hands. Throughout the repair process, Topflight kept me informed about the progress and any additional findings that required attention. Their communication was prompt and transparent, which I greatly appreciated. It was evident that they valued their customers and wanted to ensure a positive experience. When I picked up my car, I was blown away by the quality of the repair work. The bodywork was flawlessly restored, making my car look as good as new. It was evident that the technicians at Topflight had a high level of skill and craftsmanship. The attention to detail was impeccable, and I couldn't be happier with the result. Not only was the repair work outstanding, but Topflight also went above and beyond in terms of customer service! My experience at Topflight was nothing short of outstanding. From the knowledgeable and friendly staff to the exceptional repair work and attention to detail, every aspect exceeded my expectations. I highly recommend this auto center to anyone in need of bodywork repairs. They have earned my trust and future business.

   almost 2 years ago
2. Ian B ★★★★★

   Would Definitely Recommend I have been taking my BMW 730d to Paul at Topflight for a few years now. I always trust an honest appraisal of my vehicle from Paul and the work that is carried out is top class. Recently had my wheels refurbished and certain parts of the car resprayed. The wheels look brand new and the car itself looks amazing, the paint work is fantastic. I am never disappointed with the price and the customer service is excellent. My car is 14 years old now so I dare say I will need more work done to it, but will have the confidence that it will be done correctly and honestly. Cheers Paul and crew!!!

   almost 2 years ago
3. Ebony Pascall ★★★★★

   Without a doubt wouldn’t take my Audi anywhere else. I have been taking my car here since the garage opened. They are super accommodating (even when I forget to book my service in they managed to fit me in). Friendly, professional and great quality work. Great advice and always honest. If you want a good honest garage then I would fully recommend this garage.

   almost 3 years ago

1. Stas Pascall ★★★★★

   I use Top Flight for everything to do with my BMW. They are always reasonably priced, excellent customer service and the video update of the car is an added professional touch. I have had breaks, service, mot done recently and I couldn’t have been more impressed with the quality of service and workmanship. Fully recommend this garage.

   almost 3 years ago
2. Nathan Slim ★★★★★

   Great Service and experience. Been using Topflight for my MOT for the last few years and they've always provided a great service. This year when I had a warning pop up on my dash saying "Engine malfunction" and after I learned that it wasn't French for "you're engine is perfectly fine" they were able to arrange me a spot and resolve it quickly. I then had an issue with my battery and they went the extra mile to pick up my car from me and get it fixed, so I didn't even need to put trousers on. Highly recommend and will continue to return in the future. (could do with giving out free coffee or something though)

   almost 3 years ago
3. Charles Clark ★★★★★

   I took a set of rare Volvo alloy wheels to Topflight for refurb and tyres. Service was very professional, very kind and they did a sterling job on the wheels. They came back looking better than new and in a chosen colour, that being bronze. They've gone above and beyond with them and I'll be very keen to use their services again should I need a set of wheels refurbing. I wish I went to them before with my old set of wheels. The quality of the work is incredible. The wheels get commented all the time, and I'll always mention the place who made them look this good.

   almost 4 years ago

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