J'adore Beauty Salon in West Bromwich

Reviews

1. Anisa Jamil ★☆☆☆☆

   Absolutely disgusted at the service I received from Jadore last Friday. I booked an appointment for 5 and had to wait half an hour to be seen.The lady who did my nails seemed very inexperienced, cut my finger twice, my nails looked horrendous, each nail was a different shape. The base was uneven, I was shocked at how someone so inadequate could be trusted with nails. The technician next to the lady had to continue my nails and she was also shocked at how bad they were & told me to pay whatever I wanted. I paid £10 just for her service, if it wasn’t for her I would have left. Worse experience ever!!!

   almost 3 years ago
2. Ajit Kaur ★★★★★

   I love the service that the team provides. They make you feel so welcome. The respect is genuine and take cares of your needs. Got my nails and eyebrows threading done twice and the service and quality has been amazing! Shalu was recommended by a friend and twice she gave me outstanding results. Last min appointments taken! Another person named Kal, speaks to you with respect and take cares. The whole shop is clean and maintained always. Thank you team!

   almost 3 years ago
3. Tajinder Bains ★☆☆☆☆

   Booked the appointment and paid deposit as requested a day before , on the day got there 5 mins before the appointment , another customer walks in ( May be friend of the owner ) and asks to have her nails done , it was explained to the person that someone is before you ( she looked a bit disappointed) but when the owner comes in she didn’t even ask me and just asked her friend to come forward even though it was explained to the owner that someone is already waiting and has an appointment. Still no explanation and waited there 20 minutes and left. It was quite obvious and made clear that booking appointment doesn’t make any difference. This has happened twice now and won’t be going back again after treated and humiliated like this. People book appointment for reason. It’s very disrespectful and not good customer service at all. Owner is rude. Do not use ….

   almost 3 years ago

1. S KB ★★★★★

   I booked in to get a manicure-pedicure done and I was very impressed to see the Salon working to the Covid-19 guidelines. I felt comfortable and was so happy with the service, everyone was super friendly! I was seen to at my appointment time and didn't have to wait at all. I would definitely recommend this place to my family and friends! My nails look amazing!!

   almost 5 years ago
2. M C ★☆☆☆☆

   I booked an appointment 3 days prior to the date I was planning to come in. When i turned up to the salon I found out that a staff member didn't bother to write my appointment in, i was given attitude by the staff members that were there during the time. I was also in line to get my nails done after my friends, 3 other girls entered the shop and were dealt with before me, the staff member apologized and said to would be the last person, however after this she did another girls nails. As well as that whilst getting them done the worker was interrupted multiple times to book people in, they had a shortage of staff for the amount of customers. The hospitality in this place is very poor as well as the customer service. My friend also received a cut on her nails and this hasn't been the first time. I had high hopes for this shop however I was greatly disappointed. I will not be returning after my poor experience.

   more 8 years ago

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