Costa Coffee Internet Cafe in Warrington

Reviews

1. Joanne Hughes ★☆☆☆☆

   Absolutely shocking experience today in Winwick Rd drive thru. The customer services non existence when the order has been placed. 3 drinks taking over 12 minutes to make, no apologies for the delay no eye contact from the lady. I had to confirm which drink was non dairy. Order not fulfilled again I had to say still no apologies . No one was cleaning the tables or clearing dirty pots away. A lady came to the counter to ask for a cloth to clean her table, well the colour of that cloth should have been binned let alone used. Again no apologies or I will come & clean the table etc. The staff abilities, their awareness to the cleanliness of the sitting area is beyond any recognition of hospitality & should not be anywhere in this Costa let alone away from the customer facing positions. Avoid at all cost. This has not been the first experience of this chaos but thought they were just having a bad day & everyone deserves another chance- definitely never again.

   almost 8 months ago
2. Michal ★★★★★

   You can drink coffee, but there is nowhere to sit because no one cleans the tables.

   almost 10 months ago
3. Akvile Gasiunaite ★☆☆☆☆

   We order our coffees through drive in. It’s really sad because the people making coffee have absolute no idea how to make coffee. Milk was burnt, no froth, just really disgusting drink. And there is card saying something like “no one makes coffee like we do here at costa” so I really hope so that’s the truth because I wouldn’t come back.

   almost 10 months ago

1. P Brad ★☆☆☆☆

   Came in at 6 am only one person in.i asked to drink and eat in the lady behind the counter put my drink in a cardboard cup.i asked if I could have it in a porcelain cup which were right in front of her and her reply was I can’t be goin back and forth I’m on my own.she wasn’t busy at all and id just spent 15 pounds in there not good service at all

   almost 11 months ago
2. anonymous user id ★☆☆☆☆

   This place needs cleaning the toilets are terrible the seats are filthy5.35 for a medium hot chocolate surrounded by filth !

   almost 11 months ago
3. Pauline Caddick ★☆☆☆☆

   Went with my daughter and grandson today , lots of staff but filthy tables , service was slow and coffee station and machine had not been cleaned down for a long time . Staff said they didn’t want to be there and it was very apparent. To top it off my coffee was cold !! Very disappointed

   almost 3 years ago

1. Andrea Claire Lewis ★★★★★

   Preordered a coffee, turned up before the allocated time (got there quicker than I thought I would) but it wasn't an issue they made it for me there and then so I didn't have to wait to long

   almost 3 years ago
2. Lisa Amey ★★★★☆

   Have only visited Costa for a drink with various friends - the staff seem friendly but it just doesn't have a lively vibe as do so many other Costas in Warrington... Parking is good as has such a variety of spaces to choose but not many Disabled.. I've always had difficulty then getting out of the car park and back onto Winwick road - not great but you just have to be patient and somebody will hopefully let you out... Not my favourite Costa but for a meet and drink briefly with friends it's good

   almost 3 years ago
3. Keith Johnson ★★★★★

   Website says they open at 06.00 on a Saturday, but actually opens at 07.00. Other than that Great Coffee, Smartly dress Staff and very polite. Very clean store. 100%+

   almost 3 years ago

1. kerry reynolds ★★★★☆

   The coffee is always really good and the staff are so friendly. Good value for a good cuppa. A really big thing that lets it down is because there isn't any bins outside and the staffing don't clear away the empty cup's and food packaging in the outside seating area it's always really dirty and Scruffy

   almost 3 years ago

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