One of the typically dirty motorway services in this country—tables are sticky with dirt, the toilets are smelly and filthy, and on top of that, the staff is more interested in talking than serving customers.
Just stopped here and spent over £20 for two sandwiches and coffees . Asked to add a water for the promotional £1.. too late I’m told ..as I’d paid.. although nothing has need started.. fair enough .. the real disappointment was the filthy tables ..all of them really disgusting .. full of food and spilt drinks .. and flies .. can’t believe that the staff just stood chatting when the tables were horrific
Had to wait 4 minutes for a filter coffee which was fine but ordered a second and had to wait again. Food offering was ok but not the best for healthy options. Initially looked at the overpriced bacon roll and opted for the overnight oats - which were nice but again overpriced. Good location for a meeting and relatively quiet at 730am
Over priced and underwhelming flavours. Not a very welcoming place. No smiles or pleasant conversations. Not a place I wish to visit again
One member of staff on duty as i arrived (Wendi) and even though there was a queue of 7 or 8 people, she was still going at a snail's pace , preferring to chat to her friend who was sprawled all over the end of the counter. Very rude, very dismissive and offhand. She's not a good advert for the brand.
Bigger lady was very rude when I told her that my order was wrong, proceeded to very sarcastically tell me that a white chocolate frap "doesn't have coffee in", to which i responded "i know, that's why i ordered a white chocolate MOCHA frap" and she literally did the biggest huff ever. The cashier then stepped in and said that I did order the mocha, she just inputted it wrong. The rude lady then directed her anger onto the cashier. It is an honest mistake, its not that big of a deal to just remake the drink, i'm sure you'd enjoy drinking the left over one anyway :))) The cashier was very apologetic and smiley towards me, clearly she deals with the other ladies attitude often. As we left, the rude lady just stared at us like some rabid animal or something. 3 stars purely for the honestly and integrity of the cashier, I really do feel bad for her that she has to work alongside the other person.
Quite a small place but it's OK
Quiet and always a great drink sadly the services does have a smell of toilets in the air but the Starbucks staff are always nice and as I say make a nice drink.
Starbucks Coffee is located at M62, Burtonwood, Warrington WA5 3AX, UK
You can contact Starbucks Coffee at +44 1925 651656
You can find directions to Starbucks Coffee by following this map link