B&Q Redditch

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Reviews

1. Tim Vivian ★★★★★

   Nice big DIY shed with plenty of stock. No problem with returns also.

   1 month ago
2. Ian Viner ★★★★★

   Visit B&Q quite regularly to fetch materials for my business..they always carry enough stock for my requirements.. friendly staff .. and the trade point counter normally means being served quickly

   almost 2 months ago
3. Edward Evans ★★★★★

   Visited yesterday and received fantastic customer service was looked after as soon as i walked in, the young lady who guided me to the correct isle could tell i was lost and got me the item i needed. Then onto the customer collection as i bought something online, the gent who got me my order was 1st class as there was an issue with the order. Well done B & Q and its redditch staff.

   almost 4 months ago

1. Richard Shepherd ★☆☆☆☆

   Big queue and just one member of staff on the tills. All self service closed

   almost 6 months ago
2. Paul N ★☆☆☆☆

   I would give you 0⭐s for the fact that there is no other way to pay but self-checkout. If you have decided as a global company to kill people's jobs, at least we customers, should benefit from some discount if I have to check out by myself.

   almost 2 years ago
3. Peter Deacon ★★★☆☆

   Not impressed with the customer service, miss the dedicated desk... Self checkout was slow and the screen isn't user friendly; Needs a member of staff to explain what isn't there, may as well have a checkout. Click and collect works, just some better signage would help, an arrow on the floor rather than 8ft above.

   almost 3 years ago

1. Paul Bloor ★★★★☆

   What more to say, its another B&Q do it yourselver's store, this one has quite an extensive range including garden equipment and building supplies and a separate Tradepoint checkout... handy if its busy

   almost 3 years ago
2. Lucy Tonge ★★★★★

   Received exceptional customer service today from a member of staff called Vince. He cut some wood for our home bar and offered some helpful suggestions for trim. A really decent chap. He is a credit to the store. Good old fashioned service.

   almost 3 years ago
3. Keith Thom ★★★★☆

   This is one of the bigger stores and seemed to be well stocked. Up to date policing mask wearing at the door. Good to remind people of the still present dangers and the correct rules. Staff seem helpful and alert, on occasion moving trolleys or obstructions to my wheelchair. Thank you. Car park is shared with a very big supermarket with green signs. The disabled spaces are well marked, but not regulated in anyway. In the time it took to hoist my chair out the car there were 2 departures and an arrival with no badges on display. There are a surprising number of roundabouts surrounding these stores and the car park entrance is not obvious and I (and two others) found the service entrance first!

   almost 4 years ago

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