Howdens - Greenford

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Reviews

1. Barry Browne ★☆☆☆☆

   Ok so the kitchen itself now looks great and the staff behind the Trade counter were good as gold. Now let me explain why I give them 1 star and any non-tradesperson beware. 1.) Howdens 'trade only' policy. My fitter never stepped foot in Howdens with regards to the choice of kitchen, arranging the survey and design nor returning and collecting incorrect items. This however didnt stop Howdens giving me my quote and subsequantly charging me the lions share of £7000 and then booking it out to my fitter at a far reduced cost allowing him to basically steal £1300 of my money, not to mention the fact that i'd paid 20% VAT on a kitchen that was booked out at far less cost to the fitter and thus less VAT which the builder will claim back on his tax return next year. Something very fishy about that and I will be asking the question to HMRC and taking legal advice. 2. The Irish chap (no names allowed) that carried out the survey neglected to measure the floor to ceiling height thus causing major problems during the fitting and of course additional cost. He was also conspicuous in his absence when I wanted to raise these matters and also ignored my request for him to come and double check his measurements before the install began. Needless to say no floor to ceiling height being 1 problem and the breakfast bar section being more than 100mm incorrect being a 2nd. 2 issues with measurements being incorrect may seem trivial, but believe me they are not. 3. Never been given a receipt for the several thousands of pounds he happily took from my bank account and still after requesting again its nowhere to be seen. Go to Magnet/Wrens etc that way you wont be ripped off knowingly by your fitter with Howdens being happily complicit and ultimately at blame for the process. I personally wouldnt buy/authorise a single thing from them ever again for works being carried out on my property, absolute shysters.

   almost 3 months ago
2. Tomek Flis ★★★★★

   Helpful staff. Great place for Kitchen worktops etc.

   almost 4 months ago
3. Maxine Hanson ★★★★★

   Got there in the end! Great service

   almost 6 months ago

1. Tk16 786 ★☆☆☆☆

   Poor Customer Service Experience I had a disappointing experience with Howdens. The customer service was unhelpful and dismissive, and my issue remained unresolved despite multiple follow-ups. I’m left questioning whether I’ll use their services again.

   1 year ago
2. Snowball Snow ★★★☆☆

   Amazing service thank you however the two laders were damaged, thank you for the immediate replacements, when fitting the doors 3 of the 6 doors were damaged which delayed the fitting by a week, doors had to be ordered and carpenter was unavailable. Nothing is to difficult for Howdens just inconvenient for the client. Extra staff on the desk will be great as each client can take time to be served.

   1 year ago
3. shantilal jeantilal ★★★★★

   Very nice service, ibrahim uncle

   almost 3 years ago

1. Mac McKenzie ★★★★★

   Friendly staff and professional service

   almost 3 years ago
2. Lyupcho Velkov ★★★★★

   Recommend for new kitchen best quality and all units comes assembled

   almost 3 years ago
3. Gopal Patel ★★★★★

   We had our kitchen installed in August 2021 and having used it for a couple of months now we are very happy with it. Anna at howdens Greenford designed our kitchen and she was absolutely brilliant! She listened to our ideas and what we wanted but was also honest about what would work and what wouldn’t with reasons. She inputted some of her own ideas which we loved and couldn’t have asked for a better design that was practical and maximised the space we had. During installation( by our builders) we had a number of hiccups but Anna ensured they were always resolved as quickly as possible and she was always easy to get hold of which was reassuring when things got stressful. We had previously gone to Howdens Southall and had an awful experience with a designer there and were very close to not using Howdens but our builder gave us Anna’s details and we were over the moon with the finished kitchen. We would highly recommend Anna and Howdens Greenford. Thank you very much Anna!

   almost 4 years ago

1. Lawrence Weir ★★★★★

   Been dealing with these guys for a few years now. They are very professional and will pull out all the stops to provide cost estimates asap and deliver quality products on time. Very helpful, very friendly, Jas is a star!

   more 6 years ago

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