Starbucks

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Reviews

1. Maureen Roberts ★☆☆☆☆

   I’m actually sat in here now. 3 out of 5 girls on the phone talking about holidays. While I was waiting for my drink, my name got called 3 times with the wrong order. Starbucks, what has happened to you???????? I knew there was a reason why I very rarely visit this store.

   almost 3 months ago
2. Deborah Roberts ★★★★★

   Poor service no cups for inside use. Given paper cup - tables littered with cups. More service given to drive thru. Been here a few times and this is the last. Always same poor quality

   almost 2 years ago
3. S H ★☆☆☆☆

   Going to give up going here. I used the drive through, repeated wrong orders. Today the order was right but I paid for a venti, not a cup full of froth. Seems like this is a regular occurrence here looking at other reviews. The girl at the window was lovely. The fella making coffees always looks like he's being forced to work on a chain gang and by the drink I got obviously cba.

   almost 2 years ago

1. Tony Williams ★★★★★

   My go to local now, pleasant staff who now know me by name and know my order too. Always served with a smile

   almost 2 years ago
2. Ed “Keyser Söze” Reeves ★☆☆☆☆

   Unfortunately, I have to update my review. What I witnessed today, lunchtime 9th Jan 2023 was appalling customer service. A frail elderly couple (both with mobility frames) & their disabled daughter or granddaughter were told they could not bring their therapy dog into the building (after already sitting down)by the I assume "manager". If that wasn't bad enough a customer then stated it was disgusting behaviour l to another member of staff only to be sworn at! Serious management and customer service issues.

   almost 3 years ago
3. Rob Lacey ★★☆☆☆

   Had somehow ran out of ceramic mugs even though there were only 6 people in, so could only offer takeaway cups. Not quite sure how that can happen... Decided to take away but had also run out of sleeves so had to put it in another cup so it could be held. Staff were friendly and offering suggestions but this isn't the first time there have been issues when we've visited this store so maybe wider supply chain issues. Food selection is poor and overpriced (~£3 for a small slice of cake that could be straight out of a Costco!) but think this is more reflective of the wider Starbucks approach. Paid £12 for 2 hot drinks and 2 small cups of cold milk for young children. Could learn from Costa coffee where cold milk is free rather than being charged £2 each which again - is extremely overpriced.

   almost 3 years ago

1. Kay ★☆☆☆☆

   Ordered a Grande oat milk matcha latte and the cup had no density when I received it. wasn't even full and was all froth. Definitely not worth the £3.95 for it. Not going back here and wouldn't recommend

   almost 3 years ago

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