Visited a couple of times over the weekend and staff have always been very helpful. The store, despite it's size has a decent stock of items. Price-wise it was actually cheaper than amazon and other nearby retailers at least on the things I bought.
Went in looking for distilled water. They had ionized water and actually looked up the difference to make sure I wasn't getting something I shouldn't. Very helpful and friendly shop people.
Another excellent branch of Robert Dyas. Really extensive, interesting and useful selection of products, good quality brands and helpful, friendly staff. Very pleased to have this store locally.
Bad. Went in to do an exchange, the item I wanted was on a high shelf. No problem, I get an assistant who climbs up a ladder. I tell her it is for an exchange, so get told her colleague will deal with it. After waiting 5 minutes the colleague tells me it is going to be 15 minutes, as there is someone else in front of me as well as the man she is serving...(the colleague is processing a store loyalty card ).
Very good don’t need to buy a satnav now
Most rubbish experience I have ever had in any store ever. Don't come to this store as they will mess you around and don't know their own process. Spoke to Karen to return a fridge and we had to call customer service to get the information. It's a simple return but she made it complicated and wasted over an hour. None of the staff seem to be trained and don't know return or refund processes. Won't be coming back to this store. Terrible management.
Amazing and helpful team! Very happy with service! The manager is customer oriented and makes your experience so enjoyable you don’t want to shop anywhere else! Efficient, professional and attentive. Thank you!
I was astounded to read this bad review! I have always found this particular shop in FinchleyRd so good, I have to resist the temptation to go in every time I pass by! Even though there is another larger ironmongers not far away I much prefer to go here! Even though staff often changes I have alway found them helpful and willing to go downstairs for me if I want something from there.
Robert Dyas Finchley Road is located at 183 Finchley Rd, South Hampstead, London NW3 6LB, UK
You can contact Robert Dyas Finchley Road at +44 20 7624 5217
You can find directions to Robert Dyas Finchley Road by following this map link
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