Howdens - Wimbledon South Merton London

Reviews

1. Maisha Ahmed ★★☆☆☆

   The higher end ranges made of timber seem to be a great quality but it took about a week of back and forth phone calls to get a quote. If customers are willing to spend thousands, the team should be more forthcoming with quotes/calls/replying to emails. There is no transparency with Trades Discounts for customers and makes you wonder how much of a cut people are getting and what the items are even worth when some builders are getting a 40% discount. In the end I went with DIY.KITCHENS for their quality and transparency. Not to mention their oak range was half the price of Howdens.

   almost 6 months ago
2. RALSTON ROSE ★★★★★

   The staff are really helpful. If you are looking for real top quality kitchen products then Howdens is the place

   almost 6 months ago
3. jez warren ★★★★★

   I had a flood at the end of summer which resulted in me requiring a new kitchen. I used the South Wimbledon branch and Zoe designed it for me, who was excellent. The whole process was smooth and uneventful in what was quite a stressful time. The kitchen looks amazing, I could not be happier. Brilliant service from the whole team.

   almost 7 months ago

1. Julia Semple ★★★★★

   Really pleased with our Howdens kitchen! Colour is lovely and everything feels high quality. Melanie, our kitchen designer, was so helpful and went out of her way to ensure we achieved the look and finish we were after. We love the custom dresser she designed and can’t believe how good the kitchen looks! Would highly recommend Melanie and the team at Howdens South Wimbledon.

   almost 2 years ago
2. Ian rodber ★★★★★

   Loius at this branch is the man to speak to when it comes to supplying the kitchens here's one I installed a few weeks back there stuff has gotten so much better over last couple of years.

   almost 2 years ago
3. Khalil ★☆☆☆☆

   The drawers from Howdens are really low quality compared to ikea, they sell standard runner drawers that cost more than elsewhere and they stick don't close smoothly. I spent almost £7k on an mdf kitchen not including any appliance (they are also budget appliances with a mark up), I wish I bought the kitchen elsewhere and could have saved probably £2k. To top it off the kitchen designer commented on how great the stock price is doing, which it did.

   almost 3 years ago

1. Matt Withers ★★★★★

   Great service and have always gone the extra mile for us at Stylus Architects. We appreciate the staff who try to make complex solutions work.

   almost 3 years ago
2. DEE 2020 ★☆☆☆☆

   Sold me wrong doors admitted to selling me wrong doors as well. But didn’t want to do anything to sort it out. There are many cheaper and better places than this place. CUSTOMER SEVICE WORST. Rude manager. Staff laugh at you if you have a complain. I tried to refund a door. I will never use this branch again. P:s I already tried to contact you and explained everything. But I was told I should go to trading standards as no one believes me and told me that I am lieng.

   almost 4 years ago
3. Maggie Wu ★★★★★

   The branch was super, super busy. I guess it was because another supplier nearby was having logistics issue and all customers all shifted to Howdens. I did feel it was hard to reach staff and get responses at the beginning. However, when something went wrong, they were there to help the customers!!! My hob purchased from Howdens was installed and then found leaking when trying to get a gas certificate for landlord. According to the protocol, Howdens was supposed to send an gas engineer to check and then decide to repair or replace. It would take a few days. I couldn't wait so long as my tenants would move in the next day. The manager "bent the rule" and gave me a new hob to install first and refund me when I brought the faulty hob back. My tenants moved in on time! Hooray!! When I visited the branch, I noticed they worked very hard. The store was supposed to close at 5pm, but the staff were still having a meeting after 5pm. The manager even sent me an email around 9pm. I have to say Howdens Merton is reliable and trustworthy among the unusual demands at the moment.

   almost 4 years ago

1. Darsha Patel ★★★★★

   Everyone at Howdens Merton has been most helpful. Ami, the kitchen designer, has been phenomenal. She worked with me to resolve my concerns. She gave me good feedback on what's important in a galley kitchen and helped me think through where I wanted what, in my new kitchen. She had lots of practical tips to share as well. Once I decided upon the kitchen, she came back, once the kitchen was gutted, remeasured to confirm, we had it right. Plus, she took my builder through my kitchen plan step by step, to ensure he was in sync with the kitchen units/appliances that would be ordered and where each unit would go in the kitchen. My kitchen arrived today, so I'll come back and write a review about the kitchen itself. Keep up the good work, Ami!!!

   almost 5 years ago

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