Had a lovely set of nails done today, prices are very reasonable and staff are friendly. Will definitely go back!
I can’t fault the customer service the lady who works there is so lovely and always makes conversation and asks how my family are, but i went in asking for a full set of acrylics with a solid gel colour. I said to her do you have flat nail tips instead of curved and she said yes i will use flat and then proceeded to use very curved tips, she started drilling my nails and kept catching my skin or the drill would spin round my finger. She started applying the acrylic and i was trying to be patient and maybe she would make them look nice, but then she started reapplying the acrylic and then wiping it off and redoing it quite a few times. Again i dont fault how kind she was but most one of my nails after she’d applied the acrylic and filed them some of them were different shapes and one was really wonky, i kept asking her to fix it but she said no no it’s ok. She began to paint them and the paint job was awful she kept wiping it off and redoing it at least 4 or 5 times the gel was all in my cuticle and really not well done i also asked for square and she gave me some square ones and other slightly coffin, other nails were really wide and the acrylic was to thick. I sat and waited for my mum to come and bring me my card to pay and i then showed my mum and she told the lady there were not good enough for £30. The lady did take them off for free but while the lady was taking them off my mum said i really dont want to be rude but- then the guy who also works there proceeded to interrupt her mid conversation and starting pointing at me and i talking to the lady in a different language which i find really rude. Maybe other people have better experiences here but in my opinion they nails and not a good standard for the price.
Set of acrylics were poorly done, too thick, and messy. Took 2 hours to complete as they didn’t have enough staff. I had to sit for half an hour with one nail half finished whilst they did everyone else’s nails and when they finally got around to doing my nails, they rushed to finish them. I was sat in the shop from 5:30pm until 7:30pm (1.5 hours after closing!) I just think it would’ve been better for them and myself if they would have just refused me service, instead of charging me £40 for poorly done acrylics. This resulted in me missing another pre-paid appointment!. Really disappointed :(
I have visited this salon twice now, first served by a woman and received beautiful nails and great customer service. Then next time I was served by a man and they were the worst acrylic’s I’ve ever had, the tip wasn’t glued straight or flat to my nail, he didn’t understand what I asked for even with pictures, they ended up horrible. I paid £38 for these and therefore will never return which is a shame as the lady was brilliant.
I went for the teal gel colour on my fingers and toes before my holidays and needed my finger nails doing again, so had this beautiful orange, I think they go together lovely, such lovely people, quick and friendly,
Jessica Nails- Horsforth is located at 89 New Rd Side, Horsforth, Leeds LS18 4QD, UK
You can contact Jessica Nails- Horsforth at +44 7447 643813
You can find directions to Jessica Nails- Horsforth by following this map link