Caffè Nero

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Reviews

1. Mr B ★★★★★

   This is Cafe Nero on level 3 departures at terminal 5 really nice and cosy good lighting very smart decor with friendly staff...you can't go wrong with this little coffee shop ticks all the boxes

   almost 3 months ago
2. Kellan Thompson ★★★★★

   I recently visited Caffe Nero at Terminal 5, Airport, and I must say I was pleasantly surprised. The atmosphere was cozy and inviting, perfect for a quick coffee break before my flight. The staff was friendly and efficient, and my latte was delicious. I also appreciated the variety of snacks and pastries available. Overall, a great spot to relax and recharge while traveling. I highly recommend stopping by if you're in the area.

   almost 4 months ago
3. Hannah Wild ★★★★★

   This is a wonderful cafe. They have the most amazing range of cakes! The prices are higher than the high street but that's what you expect! The cakes were delicious, I had the tiramasue which was amazing! The seating area overlooks the runway, so you can sit there and watch the planes landing.

   almost 2 years ago

1. Simon Jones ★★☆☆☆

   This outlet advertises being open 24 hours, given its on the arrivals level of T5 at Heathrow. My visit was at 7pm on a Monday night, it felt like it was closing. Chairs on tables, cleaners working etc. I’m not a coffee drinker, so can only review the decaf tea I ordered. Easily the worst cup of tea I’ve had for a while (£2.75). I saw the chap pour the milk in from a supermarket style plastic bottle - but it tasted sweet like oat milk.

   almost 2 years ago
2. Nk O. ★★★★★

   Loved the Chicken and Bacon toastie and thoroughly enjoyed my coffee

   almost 2 years ago
3. Matt Rehm ★★☆☆☆

   I have been coming to this Cafe Nero on floor 5 (Departures) for about 10 or more years, almost exclusively on my motorbike. I used to meet a friend (also a biker) here halfway from where we both lived and he passed away in 2019. I came here again on 22/2/2023 at 20:00, just for a coffee and to warm up on the way home from work as it was on the way, and also to remember him. The staff members were dismissive, not polite or friendly and told me that the seating area with the runway view was closed from 19:00 (fair enough, I was just hoping to sit with a view like I used to do with my friend when he was alive). As for the coffee, well I had a flat white which was good. Milk temperature was correct, though it was only available in takeaway cups. They had a sign on the counter that this was temporary and would be sorted soon. Broken dishwasher? Or just an evening thing? Anyway, I'll come back, but hopefully be treated better next time.

   almost 2 years ago

1. savi joglekar ★★★★★

   Most affordable place and best of you have a company!

   almost 3 years ago
2. Aki Morioka ★★★★☆

   Nero next to departure floor near the sign A. The staff was lovely and it has a good vibe of next to planes

   almost 3 years ago
3. Hsin Yi Wei ★★★★☆

   After we landed in London, the first thing we would like to get is a cup of coffee to refresh our day. Cafe Nero is located right outside the arrival hall with various options for both drinks & pastries with reasonable price. We had 2 cups of large hot latte and it was not the best but pretty decent. We love the large size they serve since our past experience in Europe was cafes only serve tiny size coffee.

   almost 4 years ago

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