Grind & Steam

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Reviews

1. Barry le Grange ★★★★★

   Great coffee. Always made fresh. Can't fault them. Accommodating for toddler drinks as well

   almost 3 months ago
2. Ipsa Narang ★☆☆☆☆

   I went to this place today and asked for an oat cappuccino, the lady asked me regular to which I said yes. She made me a regular cappuccino which I would have drank if I hadn’t cross checked with her that’s it’s an oat cappuccino or not! I asked her to change the drink however the girl serving me who clearly needs some training in customer service told me I would have to pay again £3.50 for another drink. I’m lactose intorelant and what she meant was for me to have that drink and fall sick. No apologies for making the wrong drink rather asked me to pay again and when I said I can’t have it I was frowned upon. I said you can keep the drink as I can’t have it and she didn’t have the courtesy to even say sorry. Just kept repeating I have to pay again. For me regular means size and not milk when I have clearly ordered an oat cappuccino which doesn’t even sound like regular. Her behaviour was very rude and since I’m an Asian I can clearly say it was an act of racism the way she responded to me. I did not get the drink even after paying for it and I asked to keep the drink to which she gave me a glance again and rude look and kept the drink also. I would not recommend anyone going to this place as the customer service is pathetic and staff is rude. So I came out of the place with no coffee after paying £3.50 and no apology.

   almost 3 months ago
3. Mark B ★★★☆☆

   I've been placing many Uber Eats orders from Grind & Stream, but recently the portions are less (eg one slice of sourdough cut in half !) and the quality seems to go downhill. For the money I'd expect the portion sizes and quality I used to receive. I do not appreciate being a regular customer and receiving substandard orders when previously it was fantastic and as described.

   almost 3 months ago

1. Andrew Tuff ★★★★★

   I’ve been coming here since it opened and it’s always been great coffee and food. The team can’t be nicer or more fun, and now you can have beer or cocktails at the weekend, too! Fab xx

   almost 5 months ago
2. Amanda Wallace ★★☆☆☆

   I had two cappuccinos here 6 days apart. The first coffee was exceptional. The second coffee a week later was clearly made by someone else because it was awful, far too milky and no balance whatsoever. Such a shame, I used to come here regularly years ago but the quality is very inconsistent so I won't be coming back.

   1 year ago
3. Edward Williams ★★★★☆

   Sweet, simple, and welcoming place. Food is good and friendly service.

   almost 2 years ago

1. Ava X277 ★★★★★

   Amazing food, amazing cocktails this place is just incredible I highly recommend.:) staff incredibly talented.

   almost 3 years ago
2. Jada Smith ★★★★★

   Best place ever, staff are so friendly and kind. Definitely coming back

   almost 3 years ago
3. Ben Hansford ★☆☆☆☆

   Rude barista served me half a cup of cold milk as a babycino, when I gave it back claiming it to be cold she said that's how it usually comes - the definition of a babycino is such: "a drink of hot milk that has been frothed up with pressurized steam". My sister's soya based drink was also room temperature at best. Lazy baristas using leftover dregs of milk from previous drinks!

   almost 3 years ago

1. Miroslav Pálka ★★★★★

   Hampton is very friendly place and I do like local coffee shops for nice people that work there. A good cup of coffee is like a small science and can be easily spoiled. This is the only place around that knows how to prepare a good coffee and it seems that lots of people noticed. Their breakfast selection is very small, but quality is again very good.

   more 7 years ago

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