Great coffee. Always made fresh. Can't fault them. Accommodating for toddler drinks as well
Contacts & Location
π Address: 6A Station Approach, Hampton TW12 2HY, United Kingdom
π Phone: +44 7825 110296
π Website: grindandsteam.com
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Reviews
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Barry le Grange β β β β β
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Ipsa Narang β ββββ
I went to this place today and asked for an oat cappuccino, the lady asked me regular to which I said yes. She made me a regular cappuccino which I would have drank if I hadnβt cross checked with her thatβs itβs an oat cappuccino or not! I asked her to change the drink however the girl serving me who clearly needs some training in customer service told me I would have to pay again Β£3.50 for another drink. Iβm lactose intorelant and what she meant was for me to have that drink and fall sick. No apologies for making the wrong drink rather asked me to pay again and when I said I canβt have it I was frowned upon. I said you can keep the drink as I canβt have it and she didnβt have the courtesy to even say sorry. Just kept repeating I have to pay again. For me regular means size and not milk when I have clearly ordered an oat cappuccino which doesnβt even sound like regular. Her behaviour was very rude and since Iβm an Asian I can clearly say it was an act of racism the way she responded to me. I did not get the drink even after paying for it and I asked to keep the drink to which she gave me a glance again and rude look and kept the drink also. I would not recommend anyone going to this place as the customer service is pathetic and staff is rude. So I came out of the place with no coffee after paying Β£3.50 and no apology.
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Mark B β β β ββ
I've been placing many Uber Eats orders from Grind & Stream, but recently the portions are less (eg one slice of sourdough cut in half !) and the quality seems to go downhill. For the money I'd expect the portion sizes and quality I used to receive. I do not appreciate being a regular customer and receiving substandard orders when previously it was fantastic and as described.
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Andrew Tuff β β β β β
Iβve been coming here since it opened and itβs always been great coffee and food. The team canβt be nicer or more fun, and now you can have beer or cocktails at the weekend, too! Fab xx
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Amanda Wallace β β βββ
I had two cappuccinos here 6 days apart. The first coffee was exceptional. The second coffee a week later was clearly made by someone else because it was awful, far too milky and no balance whatsoever. Such a shame, I used to come here regularly years ago but the quality is very inconsistent so I won't be coming back.
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Edward Williams β β β β β
Sweet, simple, and welcoming place. Food is good and friendly service.
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Ava X277 β β β β β
Amazing food, amazing cocktails this place is just incredible I highly recommend.:) staff incredibly talented.
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Jada Smith β β β β β
Best place ever, staff are so friendly and kind. Definitely coming back
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Ben Hansford β ββββ
Rude barista served me half a cup of cold milk as a babycino, when I gave it back claiming it to be cold she said that's how it usually comes - the definition of a babycino is such: "a drink of hot milk that has been frothed up with pressurized steam". My sister's soya based drink was also room temperature at best. Lazy baristas using leftover dregs of milk from previous drinks!
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Miroslav PΓ‘lka β β β β β
Hampton is very friendly place and I do like local coffee shops for nice people that work there. A good cup of coffee is like a small science and can be easily spoiled. This is the only place around that knows how to prepare a good coffee and it seems that lots of people noticed. Their breakfast selection is very small, but quality is again very good.
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FAQs
What is the address of Grind & Steam?
Grind & Steam is located at 6A Station Approach, Hampton TW12 2HY, United Kingdom
What is the phone number of Grind & Steam?
You can contact Grind & Steam at +44 7825 110296
How can I get to Grind & Steam?
You can find directions to Grind & Steam by following this map link