Costa Coffee

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Reviews

1. Paul Glaser ★★★★★

   Excellent service as ever form barista ANDORA. This lady works very hard non-stop and gives everybody first class treatment each and every day. She keeps the place going. A pleasure to have her here and a credit to Costa every day. Please thank her for looking after all of us so well.

   almost 4 months ago
2. Frances ★☆☆☆☆

   I am in Costa in the Tesco which is in Borehamwood. I had a coffee and lemon drizzle loaf. The coffee was alright but the lemon drizzle had no lemon flavour. In fact it was awful and a huge disappointment. It might have been stale or the lemon so synthetic the only vaguely lemon taste about it was the bitter after taste in my mouth.

   almost 5 months ago
3. Mandy Slavin ★★★★★

   There were only 2 staff today so they did their best to keep a busy coffee shop ticky over. They were friendly and polite. I would visit again. Hopefully more staff on next time.

   1 year ago

1. Lucy RL ★☆☆☆☆

   Extremely poor sandwich selection, virtually nothing left before lunchtime. Sandwich was only toasted one side. I would have liked the mozzarella panini but the person infront of me ordered it and it wasn’t flat like I’ve had many times before from other Costas. I paid £4 something for a small special hot chocolate that said it was rolo but there was no caramel, just a very overpriced cold hot chocolate, and the woman who made it was rude. The place was also filthy and they wanted to move the table next to us while people were eating at it. The guy behind the counter to his credit was polite but that was the only positive - he didn’t know how to toast a sandwich but maybe he was new, and there were only two staff. Will not be returning. Being relatively new to the area it really needs a good coffee shop

   almost 3 years ago
2. Siobhan Giri ★☆☆☆☆

   Visited a few days ago and can honestly say I have never in my life received such poor service… the service was extremely slow and when I was placing my order I was asked whether I would like cream with my drink to which a very rude member of staff told the girl at the checkout no cream as I quote “I don’t have time for that”. When I questioned this she told me she doesn’t have time to be making cream, I’m sorry but is that not part of the job ? If there had been a shortage of stock then fair enough but to blatantly say you don’t have time clearly you need to manage your time better to work more efficiently. The shop on a whole was filthy no tables had been cleared, and personally I would not step foot inside here again.

   almost 3 years ago
3. Rachel Kellett ★☆☆☆☆

   I have never experienced such terrible customer service. 2 young girls working, zero customer service. No tables were clean, rubbish overflowing from the 1 bin. The counter was filthy, no oat milk, no waters at 9am in the morning. Many had complained about the state of the place whilst I was dining in with my children. Once we had finished our food, I cleared the. table and politely took to the counter to be told “that doesn’t go there” put on the trolley behind you! By the young girl who then continued to argue her point that she was busy?! Maybe helping to clear the tables in future might not be my priority to have it thrown back on my face?! Manners do not cost a thing. Costa needs to maybe train their staff to manage their job roles a bit better and to be polite and maybe consider the state of the place and clean tables! Unhygienic to say the least.

   almost 3 years ago

1. Haridas Thakur Das Acbsp ★☆☆☆☆

   I am referring here to the Costa in the Tesco Extra supermarket. We would visit here most days from 2011 until 2018. I got to know the staff and it was a pleasant cafe to visit. A week ago we decided to visit again and have a coffee. I'm not exaggerating when I say it was our worst coffee in years, I left half a cup. My wife had an iced drink. She tried my coffee and she agrees fully with my review. The service was PAINFULLY slow. The seating is very good. The staff are foreign, but nothing new there. Anyway, the coffee was horribly bitter, and I really can't believe that Costa can be pushing this stuff. If it's a franchise then I sense that something isn't right, enough said.

   almost 3 years ago

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