Contacts & Location

📍 Address: 566 London Road, Sutton SM3 9AA, United Kingdom

📞 Phone: +44 20 8644 2972

🌐 Website: starbucks.co.uk

Reviews

  1. A E ★☆☆☆☆

    Ordered a drink ahead to pick up, got there at 8am and it was closed! 12/9/25 Two staff in the store behind the counter but no explanation why it was closed. Had to go through customer services to get a refund which took a while.

  2. Cherry ★☆☆☆☆

    The service at the till was fine but watching the young lady make our coffees was appalling, while she did not wash her hands at all, after spending time texting on her phone, and drinking her drink while trying to make our coffees, plus playing with her hair, I did not find this very hygienic at all.!! Our drinks were then wrong. Maybe if she had read the order properly, we could've enjoyed our drinks. I haven't used Starbucks for a while. Needless to say, I will not be returning here.!!!

  3. Sarah Clout ★★★☆☆

    The two women employees that was working were very rude, one of them giving us dirty looks and saying ‘What’ when we was ordering and she couldn’t hear us. Then my husband went up to collect my drink wich was under my name and the women started shouting at him and refusing to give him the drink since the name didn’t look like it would be his. Poor service and disappointing.

  1. Guru R ★★★★★

    Great food and coffee. But, what makes this place stand out is their service. Luis & Freya will ensure you have a great experience.

  2. Amy Clare ★★☆☆☆

    Been coming here for years & the only reason I have even given any stars is because of the man who works there (unfortunately don’t know his name but he has dark hair with dreads, very nice man!) lately there have been two new staff members in particular who are really rude! The first one is a young girl, dark hair and wears a black head scarf. First time she ever served me, last year, she made my drink with cows milk even though I said a handful of times I cannot have dairy and to have it with oat, I only realised when I was drinking it that it wasn’t dairy free, when I went back to ask if it was cows milk she stated I didn’t ask for oat and continued to pull faces at me like I was talking a different language. I told her that I will be unwell from it & not even an apology, luckily the man stepped in & offered me another drink, which I didn’t want at the time but he gave me some vouchers for next time. I felt very unwell for the rest of the day! Fast forward today, I made an order for x3 drinks totalling £15 & what a waste of money! When my daughters drink arrived she told me “oh we don’t have any dairy free whipped cream” & I asked why she didn’t tell me that before, now I know it isn’t her problem but this drink was for an autistic child who is very much used to the same foods & struggles with changes, I’m not saying a barista needs to be aware of this or care but if I was informed I would of asked them to either cancel the order or have something else, especially when this drink alone costs nearly £5. When I said this she just shrugged at me, pulled a face & walked away, I found it rather rude. When she gave the final drink I kindly asked if I could also have a baby chino, when she prepared it she basically threw it at me & lucky it didn’t go any further as it would of gone of the side and over my toddler. The other customers were even shocked. The drinks were awful too, such a waste of money. The other is the older lady with black hair, possibly a manager, so rude and full of attitude there’s really no reason for it. I feel bad for the staff as it seems like they are rushed of their feet and possibly understaffed but the place is always a mess too with dirty cups, plates & food over the tables - they never seem to get cleaned. Which is a shame since the refrub. Minus the man & another young girl who works there (brown hair, once saw her in an arctic monkeys tee) the service is shocking. I cannot believe the lack of customer service and rudeness from two people working customer facing roles. I’ve never once been rude to these ladies, even when I was made ill by one of them! If you end up reading this, kindness costs nothing.

  3. Baz Ziauddin ★★☆☆☆

    If I didn't 'need' a coffee, I'd have avoided this place. The snot dripping out of the cashier's nose tells you all you need to know about this place.

  1. Prince Diva ★★★★☆

    Nice little Starbucks with quick service but gets very busy

  2. Sarah Williams ★★★☆☆

    Service was friendly enough, but there were 3 members of staff behind the counter, just the one needed to serve as it was quiet, and yet several tables were waiting to be cleared so limited seating options.

  3. 민명태 ★★★☆☆

    Coffee was not bad but wait too long. But it's located inside the building convenient enough to grab a coffee after shopping.

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FAQs

What is the address of Starbucks Coffee?

Starbucks Coffee is located at 566 London Road, Sutton SM3 9AA, United Kingdom

What is the phone number of Starbucks Coffee?

You can contact Starbucks Coffee at +44 20 8644 2972

How can I get to Starbucks Coffee?

You can find directions to Starbucks Coffee by following this map link