Woodland Cafe London, Norbury

Reviews

1. surely true ★★★☆☆

   I have been meaning to leave a review as I come here quite regularly, and I really should have done one when they were at their peak, because I really loved this place. Recently they have started to go downhill and the atmosphere is definitely not as friendly (this is not including the waitress, who is amazing), the staff behind the counter are stone faced and seem stressed all the time (the last few times I have been there). The waitress is totally run off her feet but she still manages to be patient and keep a smile on her face. I needed assistance from the lady at the counter as my baby needed a feed, and she abruptly told me she speaking to the chef and didn't even get back to me. The cushioned chairs could definitely do with a steam clean now, as they look very staind. The food is almost always lovely, so that along with the friendly waitress will keep me coming back, but if they leave, I definitely won't be back. I understand times are hard all round, but we go to places for a good experience, not to feel like we're a nuisance or bothering people, especially when you're spending your money.

   almost 7 months ago
2. Diana Popova ★★★★★

   I visited Woodland Cafe on Tuesday 28th October with my family. I am pleased with the quality of the food, I’m not surprised with how delicious it was as this is the second time I’ve visited. The staff member we had - a lovely blonde girl - was outgoing, extremely friendly throughout our interactions and maintained a smile all throughout. She was well thoughtful and had asked if any of my family members or myself, had any allergies before we had managed to order which was really considerate of her! This is the second time I’ve visited, as mentioned previously, and I am very pleased with my experience in the cafe.

   almost 8 months ago
3. Stef Neves ★★★★☆

   The place is beautiful. Good choice for a birthday for 10-15 people. Food is simple and ok. No bacon as they are halal. Pancakes probably the best dish. Went there twice, and both times I feel they didn't understand 100% the order, as English is not their best skill. However, one of the times, they offer free changes and are always flexible and friendly. If you want good photos, and eat something, recommend for sure. Don't expect Michelin level.

   almost 9 months ago

1. Ayoola Adeneye ★★★★★

   Food and service review: I had such an amazing time celebrating my birthday with my family and friends at the Woodland Cafe. The service from our waitress was amazing! (Don’t remember her name - she is a Dominican lady) And food and drinks were served very quick considering it was 17 of us. I would definitely return! Booking process review: The booking process was very confusing and should definitely be improved. I emailed the email address on their website to reserve the bloom room as stated on their website, however 2-3 weeks passed and I received no response. I then called and was told that they don’t use their email address, that I should call a few weeks before my booking to reserve the table. I was then dming their instagram account for months to discuss details for my booking and the person handling the account told me they’d need all my guests’ pre-orders a week before the booking. Then when I called a week before my booking, I was told they don’t need pre-orders that everyone should just order on the day. As you can imagine, this was very confusing and made the planning of my birthday very stressful. Please review your booking process as a team and help make it less confusing. I’d like to thank Madalina who helped me to sort out all details and confusion in the last few days before my booking. The day was perfect and went smoothly.

   1 year ago
2. daisy martin ★★★★★

   Lovely place, beautiful decor. We had the afternoon tea, was really nice. Delicious sandwiches and the warm scone with fresh cream was my favourite. Would have liked real chocolate with the strawberries, oppose to chocolate sauce but overall we had a great experience. The staff were friendly and added value to the experience.

   almost 3 years ago
3. Esi Hadassah ★★★★★

   It’s so lovely in here. Good menu and a really nice place to chill out. We were served by Omar! He is honestly so lovely and a ray of Sunshine. Definitely ask for Him when you go. Will recommend this place

   almost 4 years ago

1. Mary ★★★☆☆

   Good experience compared to the other cafes of the area. We went on Saturday during lunch time and it was full, so naturally the kitchen was busy. It took some time to bring us our order. The staff was very polite and helpful. We've ordered the vegetable breakfast and the plant burger. Not the best ones we've had bit both were good choices and good portions. If we are even in the area, we may visit again.

   almost 4 years ago

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