Brilliant team with great customer service. New parts didn't need coding as first thought, so they didn't charge me for it, despite the fact I'd have been non the wiser. Thanks! I'll be back :)
Excellent service, was quoted 2-3 times more by other companies for my cars Audiovisual system not starting up. They diagnosed the issue quickly and their pricing was fair and their service is perfect. Definitely recommend
Liverpool auto care ltd installed a dashboard trim and new Android auto with reversing camera fitted. Very nice job. Great explanation on how it will works. Very friendly staff. Much appreciated to Alex very helpful guy.
I've had a few jobs done by this amazing firm, light up emblem and dashcam fitted, excellent workmanship and professional lads who look after your car as if their own. I highly recommend, you wont be disappointed
AVOID AT ALL COSTS! Sadly there is no way to give 0 stars. Had my car towed to this garage on the recommendation of another garage who advised they could fix electrical issues, which the rescue company employee presumed was the possible problem. I have never used them before and will not be using them again. I was charged £180 for the car to have a diagnostic and according to the receipt that’s 2 charges for 2 diagnostics. I was informed that there was wiring that needed to be fixed and paid £45 for this, so £225 in total, which I had no problem with if it was going to fix the issue. I had the same issue a couple of weeks prior where the clutch would not engage to start the car and recovery company had suggested it was the clutch sensor which was the issue, and error cleared to start car. I used the car twice after collecting from this garage and was told it was fixed, and on the second time of use it wouldn’t start again with the same error showing. I was seen by a recovery company technician who completed a diagnostic and advised it was the clutch sensor, he got the car started by clearing the error codes. I advised him about the problem “being fixed” and what I had paid for! His words were “you’ve been taken for a ride”. He saw no evidence of any wiring repair and suspects, just like he did, that the error was cleared and the car restarted and I was sent on my way. I was however informed by the garage if it happened again I may need a new sensor (really???). I was also informed I required new breaks and discs, and a new tyre as I had a slow puncture. As I couldn’t get to pick the car up before they were due to close I agreed for the breaks, discs and tyre to be replaced which was a further £600 plus. So after breaking down again and receiving this information I called to complain to the garage and find out what wire was repaired exactly. Receptionist took my complaint and advised the technician would call me to go through this further with me. She had offered for me to return so they could fix it and replace sensor and I wouldn’t have to pay for another diagnostic (well I had already paid for 2), but I would need to pay for the new part. I was called back and although it wasn’t the technician who had worked solely on my car he was involved. He couldn’t apologise enough and advised that they had fixed the prong that was on the sensor as they would prefer to repair a part than replace it to keep costs down for their customers, however this was never explained before and I wasn’t given the option to replace it. This issue is apparently a well known fault with Vauxhall Astra’s so replacing the part would be the only solution to this problem. I was told I would receive a call back for the price of the replacement part and to book me in for my return… this was almost a week ago and I’m still waiting. I have however gone elsewhere and had the part replaced. I have been given the old part and there is no way for the prong to be replaced. Unless they have a magic wand I’m not aware of, there is no way for the prong to be taken off the part so couldn’t have been replaced, as confirmed by the new garage I used. Also, although the tyre appeared to have been replaced I continue to have a slow puncture/PSI reducing daily. So appears I’ve been lied to, charged for services I’ve not received and a promise to rectify which has never materialised.
Excelent service, my motor home had four faults in the electrical system, had tried diagnosing myself but no joy so took the vehicle to them and they sorted out the same day very polite and efficient .
They fitted heated seats in my jcw mini. From ringing up to booking a convenient day, to them fitting them, friendly service from start to finish....highly recommend....thanks again ... julie
My car was hit a few months ago, the staff at Liverpool Auto Care were brilliant, they kept me up to date through the process, organised a hire car for me through there partners. The service was first class and the condition of my car when i picked it up was immaculate. 5 star service!
Booked my car in last week to have a dash cam fitted ( cheaper insurance!) Heidi couldn’t have been more helpful in arranging for me to go on Saturday morning as I work away during the week. I was met by a very friendly, helpful, professional team. I was impressed by how clean and organised the workshop was. I needed a small additional job doing and that was agreed. Left the car with them for a couple of hours. I got back car was ready, jobs done and all working. I’m more than happy with the service, the work and the price. I will happily recommend to family and friends and I’ll definitely return.
Liverpool Auto Care Ltd is located at Unit 13, Maritime Enterprise Park, Atlas Rd, Bootle, Liverpool L20 4DY, UK
You can contact Liverpool Auto Care Ltd at +44 151 459 4400
You can find directions to Liverpool Auto Care Ltd by following this map link
Lowe St S, St Helens, Saint Helens WA10 2QU, UK
New Forest, 10 New Chester Rd, New Ferry, Birkenhead, Wirral CH62 5AB, UK
Old School House, Chester Rd, Sandycroft, Deeside CH5 2QW, UK
Unit 4, Riverside Park, 4 Dock Rd, Connah's Quay, Deeside CH5 4DS, UK
8, Evans Way, Shotton, Deeside CH5 1QJ, UK
Holmwood House, Factory Rd, Sandycroft, Deeside CH5 2QJ, UK