Dickens Station Motors, Mold Mold

Reviews

1. Hazel Tollo ★★★★★

   We had a excellent experience at Dickens Station Motors when we part exchange our car to a van. Dylan our salesperson, was extremely helpful person, guiding us to car insurance, tax and payment process with ease. Dylan was very approachable, clearly communicated with us, and provided us a topnotch service through out. The whole experience was smooth and stress free. We were happy with our van purchase and highly recommend this place.

   almost 8 months ago
2. Wayne Bennett ★☆☆☆☆

   I am an existing customer and have always had dealings with Denis great bloke, they now have a woman on the service desk and to be honest she is putting me off this business really quickly, her people skills aren’t the best, she says she will call you back but never does obviously business isn’t at her forefront as I’m still waiting for the call back, all I wanted was a service doing on my Mercedes simple thing to do really especially for a garage of this calibre. I was asked when I wanted to bring it in I mentioned I worked shifts so prepared to work together me help them a-bit and they help me to get the car done and I was shocked when I was told that means nothing to me you working shifts I will call Mercedes about your service and get back to you. Why do you have to ring up Mercedes to do a service. This lady’s tone over the phone is quite off putting and a little intimidating and annoying, I have 3 other vehicles I have serviced with this garage and feel that ringing maybe a problem for her to arrange in the future. Please don’t take this personally it’s a review. I have now booked my merc in with another garage who has said it would be no problem to do. I will say on all the other vehicles I have they are not to bad and can get them done okay.

   almost 10 months ago
3. Aliciah Groom ★★★★★

   Just picked up my Corsa from dickens, Dylan was brilliant the whole way though the process, he was honest and I didn’t feel pushed into buying at all!! I’m very happy with my new car and would definitely go back to him

   almost 11 months ago

1. Suzy ★★★★☆

   I have just purchased a Red Range Rover Evoque. I fell in love with it and paid a deposit. Unfortunately, I came across a review on google to discover that the vehicle I was planning to purchase was returned by the previous owner. This made me extremely anxious and I made a phone call to Dickens the following morning. After a telephone conversation with the manager Dylan who told me their side of why the car had been retuned. I was happy to continue with the purchase of the car. I am so happy that I did. I just want to say a big thank you to Dickens for their transparency and reassurance. I have had an independent health check done on this vehicle for peace of mind and found no issues.

   1 year ago
2. Mike Brooks ★★★★★

   Purchased my first MX5, had the pleasure of dealing with Dylan. Excellent customer service A******

   almost 3 years ago
3. Jord ★☆☆☆☆

   Issue with a Vauxhall I got from dickens a year ago, didn’t want to know, said flippantly over the phone it’s gonna be atleast a couple of hundred quid just to look at . Well I took it to slaters and have a solution and half the price as they only took an hour. Stay away from these

   almost 3 years ago

1. Andrew Smith ★★☆☆☆

   Drove a considerable way to see a car I’d already discussed on the phone which I was assured was in great condition apart from a minor scuff and that the person knew the model well as he sold a fair few. When I arrived I instantly noticed the rear arch bubbling and upon further inspection you could see through it… The garage either didn’t know the arch was gone (inept) or chose to hide the fact (dishonest) - either way they wasted my time and money to come see a car that was rusting away. Gave an additional star as the person I dealt with on the day was very apologetic however that doesn’t make up for the massive inconvenience.

   almost 3 years ago
2. Sally Smith ★★★★★

   I can’t give a 10 star review - but I would if I could! I’ve just bought a gorgeous Vauxhall Mokka and Gary (and Dylan) made the whole experience so hassle free!!!! From the second I stepped in to the showroom until the second I drove out the car park, I have never felt so looked after! Everyone made me feel welcome. I was listened to, I was advised with my best interests at the heart of the conversation and both Gary and Dylan did all the work for me - Interested in what I wanted!!! I can’t recommend these guys enough!! Thank you so much. Bella loved all the fuss too!!!

   almost 3 years ago

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