I am very impressed about how understanding of my dilemma they were and could provide a lift for my child with mobility issue last minute!!
Had an issue with a driver who has got road rage issues TWICE in a week I have also noticed other drivers who work for them think they own the road.To be fair I spoke to the lady in the office and she was good and said that a word with the driver.Uber will wipe out these local firms If they dont up their game.
Driver No. MO17. thank you so much for getting us home when all the trains had been cancelled from Glossop to Manchester. U were a super star. 5+ stars ⭐ from me. Caz @ Denton
One of the worst customer service experiences I’ve ever had. I had booked a taxi for this morning, but due to a change in plans, I called in advance to cancel however the driver still showed up. Instead of calmly asking about the situation, he immediately became aggressive - shouting and swearing at me on my own doorstep. I was completely taken aback. I've never been in a situation where a grown man, supposedly a professional driver, was screaming in my face. It was genuinely frightening and extremely upsetting. No one should be subjected to that kind of verbal abuse, especially from someone representing a business. If this is the kind of person they allow to deal with customers, it says a lot about the company’s standards. I won't ever be using this service again, and I strongly advise others to think twice before booking with them. I truly hope the company takes this seriously and addresses this unacceptable behaviour immediately.
Excellent service! Had an issue with pricing on a return to journey to hayfield, miscommunication meant my parents paid more than quoted. When told of this over the phone the driver immediately headed back and refunded them in full. Always judge a business by how they react when things go wrong and this was brilliant professional service. Will use again.
I pre ordered a taxi for my daughter to get picked up, arrived on time, the lady driver made my daughter feel so comfortable and waited for her till her nanna opened the front door, thank you very much
Absolutely love this taxi firm. Always on time and the drivers are lovely. Got dropped off today by Santa. Made my day. Would highly recommend
Used Britannia a number of times now. Great service, always friendly and will go out of their way to help you. Paul and the team are fantastic and I will always call Britannia when I need a taxi!
Really disappointed with this taxi service. Car smelt of cigarettes, driver wouldn't let me pay on card and overcharged me by £10. I called the base to inform them of this, they agreed I had been ripped off by him and was told to call the following morning and speak to Jo. I did this, Jo said she would speak to the driver and get back to me, im still waiting. The driver is obviously ripping the firm off too by not allowing people to pay on card. Really poor service.
Britannia Taxis Glossop Ltd is located at Wren Nest Rd, Glossop SK13 8HB, UK
You can contact Britannia Taxis Glossop Ltd at +44 7790 669438
You can find directions to Britannia Taxis Glossop Ltd by following this map link