How hard can it be? I wanted to see if any item was in stock. Online it said to ring the depot and ask, so I did. I asked if I could find out if they had stock of a specific product, and from there the experience deteriorated. I was reliably informed "we don't hold any stock over night". Quite certain they had not heard me correctly I repeated that I wanted to see if any item (I wanted to purchase) was in stock. Again I was told that the depot "holds no stock overnight". I thanked them for their input and expressed my amazement that they could empty and transport away the entire stock of the huge depot every day and decided it would be best to go in person. It wasn't, the IQ level I had experienced continued to be maintained. I found the item I wanted neatly stocked and marked up on a shelf. Took it to the checkout where I was surprised to be charged an amount higher than the one clearly shown with the product. After a lot of back and forth and "duh and uhh's" from the staff they told me the wrong label had been firmly attached to the shelf. When I asked who was responsible for maintaining the task of labelling the shelves I was told it was the one who had scratched his head and said duh a lot previously! How hard can it be?
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Reviews
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Insearch Of ★★☆☆☆
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Lizzie Kelly ★☆☆☆☆
Items showing online as being in stock but staff wouldn’t make any effort to get them from the stockroom Click and collect service advertised is a complete farce- says within the hour online but in store they tell you it might be 3 days. Is it any wonder so many people chose to shop online instead!
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Lee Langford ★☆☆☆☆
Be careful when making purchases, multiple items on wrong tickets. Went to use the toilet but unable due to the state of them. Never seen anything like it, staff using customer toilets, leaving it dirty. Staggering how they have no levels of cleanliness.
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Spirit Essoldo ★★★★★
My favourite place for arts and crafts essentials. Just be sure to check it’s actually in stock in store not only available online
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Kane Shaw ★★★★☆
Big open shop. Friendly staff. Good prices and good bargains depending on the time of year you go. Sometimes not enough staff on tills
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Sandra ★★★★☆
Spent a bit too much time in here but bought a nice printed canvas, some marvel cushions on sale for my grandsons and a glitter storage box for my art supplies. The cafe has costa coffee should u need one.
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Julia Bulina ★★★★★
Have visited first time this shop in West One Retail park Eccles. I like also The Range in Bury . A lot of decorations for Christmas , but I am interested for home interior and garden stuff. Also so many large choices of mirrors , bedroom and living room items.Busy shop this time of the year! Will come back definitely !
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Naj 8 ★☆☆☆☆
Such a bad costumer service today at the range, all the staffs are great but the big lady which’s called Paje in customer service was very rude and unprofessional. I normally go the Range in Stockport but today I’ve tried this one in Eccles accidentally. I will never buy anything from this store again.
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FAQs
What is the address of The Range, Eccles?
The Range, Eccles is located at Unit 1 - 5, West One Way, West One Retail Park, A576 Gilda Brook Rd, Salford M50 1ZD, UK
What is the phone number of The Range, Eccles?
You can contact The Range, Eccles at +44 161 707 2987
How can I get to The Range, Eccles?
You can find directions to The Range, Eccles by following this map link