Oak Furnitureland Bolton, Horwich

Reviews

1. Lee Stewart ★☆☆☆☆

   Bought a table to be delivered 17/12 was then put back to 22/12. Upon delivery table was cracked in 3 places. Rang CS and was told nothing they can do before xmas next delivery date was 06/01 so had to change all our plans over xmas. Wasnt offered any upgrade ie premium service so we know replacement isnt broken and no compensation so ruined our plans - very disappointed - if they kept to planned delivery maybe a replacement could have been sourced

   almost 6 months ago
2. Ellimay Davies ★★★★★

   Dean from the bolton branch was so helpful. There to ask questions but also gave us time to browse, his service was fantastic, made us feel welcome, really happy we can't wait to get our new furniture.

   almost 9 months ago
3. Stephen Lawlor ★☆☆☆☆

   Ordered really nice furniture. Bed, 2 side tables and a dressing table. Bed was amazing. Dressing table and both side tables had damage. Replaced the dresser with another damaged one. You can't make it up. Bedside cabinets due for replacement soon but I don't have high hopes. That's an 80% failure rate so far. Delivery was agreed as room of choice with customer service. Delivery man refused and left it in the downstairs hallway

   almost 9 months ago

1. Carolyn Williams ★★★★★

   My Partner and I purchased a Sofa today and the customer service we received was excellent. The advisor "Ben" was friendly, knowledgeable and a great listener. He offered us both a brew and let my partner sit down and just chill, when he felt a bit dizzy. He also turned the heating down and opened the doors to help my partner cool down. He was very empathetic and nice to talk to. He was very personable and likeable. We love the sofa we purchased and are looking forward to receiving the delivery of it. Thankyou for being so welcoming, we were very satisfied with our visit, purchase and customer service. We left feeling really happy.

   1 year ago
2. Yorkie Steve ★★★☆☆

   Stuart in the showroom was really helpful, and so was the flexible delivery, the delivery lads were too, the sofas wouldn't go through the door in the boxes, so they had to take them out of the boxes to get them in, but only noticed after a couple of days that one of the seating areas has a bad run in it, and as comfy as the sofas are, they already look 6 months old after just 2 weeks.

   almost 3 years ago
3. Geoffrey Scaife ★★★★★

   Great customer service. Good prices. Excellent delivery organisation. Would definitely recommend. Just bought a tall boy from there.

   almost 4 years ago

1. james smith ★☆☆☆☆

   Posting on behalf of my parents they ordered and paid for a single chair charged £70 delivery . Chair came wouldn’t take any of the packaging away with them so obviously annoyed at that . To add they hadn’t supplied enough bolts for the chair , given a number to ring but nobody answers . Rang the showroom given the same number where no body answers . Show room ain’t interested so seems like once they got your money they don’t give a dam . Just to show it’s not a fake review invoice 7423007

   almost 4 years ago
2. Sophie Beaumont ★★★★★

   Genuine good service from Benjamin in the process of ordering our corner sofa. He knew all the suitable styles off by heart when we gave him the very tight measurements we had to abide by. Even ran to grab some display cushions in the colour we have in our living room to help us make a decision between two swatches. Lovely guy, very friendly, and the store was covid secure with all staff in good masks. Always a pleasure to buy from this store, we've been back a few times now. Can't wait for our new sofa to arrive! :) Update 6/7: our sofa has arrived and it’s fantastic. The delivery guys were also excellent. Thanks for a great service and product.

   almost 5 years ago

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