GSF Car Parts (Hemel Hempstead)

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Reviews

1. Simon Lovell ★☆☆☆☆

   These guys make Halfords look like a pro outfit. Feckless and inept, as other have noted they often just give you the wrong part and then don't apologise for their mistakes, despite the time of yours they have wasted. Time wasters, won't bother again

   1 month ago
2. boicu samson ★★★★★

   Excellent service and great value every time I visit. The team here is knowledgeable, professional, and always ready to help with the right parts and advice. I’ve ordered both online and in person, and they’ve never let me down — everything is handled quickly, accurately, and with a smile. The staff clearly know their products well. They double-check compatibility, give honest recommendations, and make sure you get exactly what fits your vehicle. It’s refreshing to deal with people who care about what they’re doing rather than just rushing you through. Prices are competitive, the stock range is impressive, and the process from order to collection is smooth. Parking is easy and access to the store is straightforward, even for trade customers. I highly recommend GSF Hemel Hempstead to both professionals and individual car owners. It’s the kind of place that earns your trust through consistency, reliability, and genuine customer care.

   almost 3 months ago
3. Yufei Ren ★★★☆☆

   Just a word of advice - Double check you got what you ordered before leaving the premises. You can go back for an exchange, but time wasted. Ordered a 400ml bottle of WD40 contact cleaner, but they gave me a 50ml free sample (not for resale) versions. And they asked whether you want one or two...

   almost 3 months ago

1. Qas Mirza ★☆☆☆☆

   I recently visited this shop and was very disappointed with the service I received. The customer service representative was rude and abrupt throughout the interaction, providing me with incorrect information and attempting to give me the wrong parts. When I questioned this, they insisted that I had ordered them, which was completely untrue. The unprofessional attitude and lack of care made the whole experience frustrating and unsatisfactory. Avoid

   almost 5 months ago
2. Caz G ★★★★★

   Young chap behind counter was extremely helpful , got parts in on order and advised on what id been given else where possibly wrong and was , i fitted myself outside unit and so much better on coolant tank but MOT will tell me but its so much better ... ...after all he doesnt work in a garage to fix cars but very happy with his customer service . Managers take note , be proud of this chap , very efficient and helpful .

   almost 7 months ago
3. Peter Foster ★★★★☆

   All very helpful as usual can return goods and get full refund

   almost 2 years ago

1. Neil Hughes ★★★★★

   I used GSF in Hemel for the first time today, their service was superb and the staff are so friendly and helpful, it was so easy to get what I needed, rather than having to search around a massive store looking for things, you literally go the counter tell than what you need and your done, also I found them to be better value than the well know chain just around the corner…

   almost 2 years ago
2. Ivan Panev ★☆☆☆☆

   Awful service. Obviously lack of staff. I waited on the queue and nobody was on the desk long time. I cannot rate the parts because I didn't have chance to buy anything from there.

   almost 3 years ago
3. John Pope ★★★★★

   Ordered a click and collect item. Collected it after a short wait. No problems. Great service.

   almost 3 years ago

1. Woodnlotsoflove Luke Worswick ★☆☆☆☆

   Extremely slow service, staff are more happy chatting to each other in the main office opposite. Very run down and dirty building. Go to Milton Keynes instead they're much better

   almost 3 years ago

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