Halfords - Brixton (London)

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Reviews

1. Adam Purnell ★★★★★

   The team here went above and beyond to help me! Dan and his team have been fantastic in helping me with some issues on my new boardman e bike. (Not their fault! Technical problems!) took a few repairs as the issue was a nightmare but they were always so lovely, patient and helpful. Thank you so much guys!

   almost 2 months ago
2. Micai Rashford ★★★★★

   Had a great experience at Halfords thanks to Barry and Shemika. They were both so friendly and genuinely helpful from the moment I walked in. Barry really took his time explaining everything and made sure I got exactly what I needed, and Shemika was lovely — at the tills and took her time to help us get our best option. It’s rare to get customer service that feels this genuine, so I really appreciated it. Big thanks to both of them! From Micai & Samuel

   almost 2 months ago
3. Lee Williams ★★★★★

   The store was quite busy, but the young woman at the till named Jasmin was very kind, patient and helpful. She guided me through the product details showed great knowledge and even helped me sign up for the free club. I really appreciated her amazing service and would definitely recommend this store!

   almost 3 months ago

1. K McGovern ★★★★★

   Went to buy a bulb for my van. At the till, the very knowledgeable, Jenisha, questioned what the bulb was for, indicating that despite my best efforts, I had got the wrong one. What a star ! She got a colleague to fit it very quickly and saved myself about 20 quid and a trip back there in the future. Great service. Ps This was not the first time Jenisha had put me on the right track. I hope she is very valued at this Brixton branch

   almost 3 months ago
2. Cass Castle (Cass) ★★★★★

   I recently brought my bike into the Halfords in Brixton for some much needed repair sand I couldn’t be happier with the service. Special shout out the Carmel who was very welcoming, knowledgeable and genuinely interested in helping me get back on the road. She went above and beyond!! It’s rare to find that level of care and professionalism, she really made the whole experience smooth and stress free. The shop itself is well-organised, with a good range of parts and accessories across all areas you would expect from a Halfords. Highly recommend this branch if you want friendly, efficient service and staff who truly know their stuff. Thanks again, Carmel and the Brixton Halfords Team.

   almost 3 months ago
3. Giacomo Occhipinti ★★★★★

   My wife visited the store on Tuesday and Friday this week and she was amazed at how every single person she interacted with (Andrew, Cory and Damian) was polite, friendly, helpful and calm. This has been our general experience consistently in the past few years with this branch: in fact we always come down to Halfords in Brixton to buy our bikes or get them serviced, as we know we will be treated nicely and they also offer very competitive prices... We were also impressed by the speed of the service: we thought she would have to wait a couple of weeks before it would be ready (we ordered a gold service and we paid exactly what we were quoted, no unpleasant surprises)! Thank you for making the keeping of our bikes safe and in working order so easy, we cannot recall the last time we have been served in such a delightful way by every single member of a shop team apart from at Halfords in Brixton, so well done everyone!

   almost 3 years ago

1. Jamie Wace ★★★★★

   I just bought a Brompton bike at Halfords Brixton. I was helped by Jonathan (I think). He was really friendly and despite the store closing he helped me sort out my purchase really quickly so I didn’t have to go back.

   almost 3 years ago
2. Rebecca Jarvis ★★☆☆☆

   We dropped our car off for the roof bar fitting service and received a parking fine for overstaying the maximum time limit even though the service took longer and our car wasn't even in the car park (it was in the workshop). We contacted customer services to ask for a refund but was told that they are unable to offer any reimbursement. Be warned!

   almost 3 years ago
3. Paula Murphy ★☆☆☆☆

   Terrible service. Item ordered online, for collection at Brixton store. Not there when went to collect - unable to give a reason. Offered a gift voucher as didn't have card with me to refund to it! Accepted cash instead. Later received eReceipt for £0 and then, to add insult to injury, an email to confirm my order had been cancelled! Person in the queue behind me had almost identical story. What's going on at this store? Won't be shopping here again.

   almost 3 years ago

1. Halima Khatun ★★★★★

   I came in for a front headlight bulb change ended up getting a full car check with free join up, Nick my customer service rep was very helpful, he checked my car throughly and I needed engine oil and coolant as well as wiper blades I did not know I was driving unsafe with the oil and coolant so this was very important. Nick was attentive and explained in details what needed to be fixed/changed he was very polite and courteous. I would like to thank Nic and Halfords team for a very pleasant experience on this occasion.

   almost 3 years ago

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