UK Visas and Immigration Government Office in Kirkstall, Leeds

Reviews

1. Marko ★☆☆☆☆

   Main Issues I Experienced with UKVI Lack of Clarity in Requirements: The checklist provided by UKVI did not specify that an employment contract was mandatory for the visa application. This led to my visa being denied. According to the support service, you are expected to figure out which documents to attach on your own – this is absurd and misleading! If you fail to provide a document that they deem important in the visa application process, you're out of luck. Inconsistency of Information: I relied on the checklist to ensure the accuracy of my application, but the absence of critical requirements led to my visa being denied and resulted in financial losses. Refusal to Refund: Despite the visa denial, I was not refunded the fees, as they claimed the fee is charged for reviewing the application, not for obtaining a visa. Uselessness of Support Services: The paid support service did not provide any real help, offering only formal responses and seemingly delaying the process so that you don't have enough time to submit an application for administrative review. This way, your chances of getting a refund are zero! Conclusion I warn everyone who may face difficulties during the visa application process: be vigilant! The visa application process through UKVI has proven to be extremely unsatisfactory. Incorrect information in the checklist, refusal to refund, and useless support services created a negative experience and led to significant losses of time and money.

   almost 2 years ago
2. Antoine MNR ★☆☆☆☆

   6 months later, I never got an answer for my visa. I filed several complaints on their website, no response either. Their phone service is disgraceful, they can't answer our questions, they ask us to wait and are disrespectful. I have now been waiting over 2 months for my IHS refund (over £1100). This is unacceptable...

   almost 3 years ago
3. HOUMAN YOUSEFI ★☆☆☆☆

   The response is extremely weak and irresponsible and all phone numbers are blocked. Employees do not respect official response letters. Very bad and unpleasant. The website is completely confusing and incomprehensible. very weak In all cases.

   almost 3 years ago

1. Joshua Abbot ★☆☆☆☆

   They've decided to delay all already submitted visa applications just to save face with their mess up with the Ukraine humanitarian bungle. We applied for a fiance visa in December, paid thousands of pounds and now we aren't even deserving of one on the expected time frame. How about instead of punishing current applicants you hire more staff or divert more resources to helping tax paying brits like me start their lives with their partners instead of keeping us apart just because you can't do your job properly?!

   almost 4 years ago
2. Michael A. ★☆☆☆☆

   How has this service managed to operate at such poor standards for so long, reading all the reviews from ages ago and I have similar experience currently, is no one at the leadership held accountable for the kind of service they provide? Is there an escalation process? is there someone you can complain to who would actually take it seriously? An embarrassment to the UK as a point of contact for service

   almost 5 years ago
3. Suhail Al Belushi ★☆☆☆☆

   (please note: This review is about all UK airport checks after immigration, not the office in Leeds. The home office staff in Leeds are very friendly kind and understanding as long as you can be honest with them. So 5 for staff and 3 for security in that building) Been stopped 7 times for extra security checks ? I'm British only spoiling MY holidays with my family everytime embarrassing me for no valid reason . Just because I'm not white ?

   more 6 years ago

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