Innkeeper's Collection Doncaster, Bessacarr

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Reviews

1. Laura Shields ★★☆☆☆

   For me there were 2 issues. Albeit the family room was actually a clean decent size with modern bathroom but 1. We emailed ahead to ask if they had mattresses for the toddler travel cot for our 2 year old as if not we would have brought our own travel one but wanted to save space in our car if they had their own. We were told the cots had mattresses but when we got there the cot wasnt in the room and when it came later on it only had the hard piece that goes in the bottom of the cot which is not a mattress and how any hotel can expect a baby/toddler to sleep on it is beyond me (shpuld advise on website to bring your own) . Reception was as accommodating as they could be and my son (2yrs) slept on a double quilt folded up and i brought his quilt from home as they also dont provide cot quilts but i had asked ahead and prepped for that. Going forward hotel needs to be clear... Yes they provide a cot but there is no mattress or quilt with it so bring your own 2. Although reception advised to get to our room we had to pass wet floor signs and buckets in the corridor due to a recent leak they assured the leak was fixed and just wanted to make us aware of the visual asthetics but i feel it was played down alot as when we walked past with our 2 and 5 yr olds we had to go through about 5 metres of soaked carpet which squelched when we walked .. God only knows how dirty that water was so as soon as we got in the room it was shoes off for every one at the door. Although it wasnt the be all and end all and didnt affect the room it did make the hotel look a little grubby and not very good with young children. The staff were friendly and as accommodating as could be but this hotel seemed a little over priced in my opinion £120 a night family room for the circumstances we had

   1 month ago
2. Mark Dalton ★★★☆☆

   The hotel was experiencing some problems the night of my stay, no water in any of the rooms. Also the kitchen closed due to another problem in the morning, so no cooked breakfast. None of this was the fault of the staff, who were great and did their best. If everything works ok it's a good cheap place to stay and eat. It's a good location for Doncaster and the surrounding area.

   1 month ago
3. Marcus ★☆☆☆☆

   This place is definitely one of the worst places I have ever stayed. I room was freezing the window didn't close mold all over the place. The bed was damp. When I went to complain to the management think he was called Craig (not 100% on this.) not a nice man anyway. All he was bothered about was his next pay day.looking and his response to people complaining as sarcastic sums him up.i did not say long enough to try the food afterwards. Definitely don't recommend this place to anyone and really could do with knocking down and starting again with a nice new team.

   almost 2 months ago

1. Scott Johnston ★★★☆☆

   Nice place staff are pleasant. The room is equipped with 1 elec wall heater and a oil heater in the wardrobe had both of them and I was still freezing there was a Gail of -3oc air coming threw the window seal if you do stop here take a couple of thick sleeping bags with you

   almost 2 months ago
2. Clive ★★★★☆

   Nice and clean. Staff are very friendly and helpful. Breakfast added in with the stay is great and available from 7am so this is good for early bird. Easy to park with a lot of spaces. Safe with keycards to get in after dark. Person on site in case of issue is a big plus. Only negative I think is. Maybe the price could be £10 cheaper to stay one night. I would use more often.

   almost 6 months ago
3. Jackie Botten ★★★★★

   Brilliant stay and the beds are so comfy. Staff were very helpful and friendly. Breakfast too was very good. All in all, as we come to visit our daughter regularly, we have said that this is by far our preferred place to stay

   almost 3 years ago

1. Marie Arch ★★★★★

   The room was clean, tidy, spacious and very comfortable. We were greeted straight away, no waiting around. The staff were all very friendly in the evening when we arrived and the next morning at breakfast which was also very good value for money

   almost 3 years ago
2. Dave Last ★★★★★

   Clean and spacious room and bathroom. As is pretty standard now most of the sockets in the room have built in USB chargers, so just being a USB cable with you to charge your phone. Not sure if it was due to the current fuel prices, but it was nice that for once the room wasn't overbearingly hot on arrival. Only downside was that check-in was very slow, it took almost 30 mins (arrived just behind another group).

   almost 3 years ago
3. alex wootton ★★★★☆

   Decent clean rooms, friendly staff, good parking. Very reasonably priced all round. Food wise the carvery was very great, only let down was the breakfast selection. 4 stars

   almost 3 years ago

1. Jade Heptinstall ★★★★☆

   The room was very spacious and clean. Good size ensuite with large shower. Free toiletries were a nice touch. Handy fob access for night entry. The lighting wasn't great in the room, the only ceiling light was around the corner near the door, lots of lamps but they weren't the brightest with the odd bulb not working but it wouldn't stop me staying again if I was in the area.

   almost 3 years ago

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