Manor Practice Hospital in The Royal Town of Sutton Coldfield, Birmingham

Reviews

1. Gregg Thomas ★☆☆☆☆

   This doctors is not good !! Here are a few points to consider before joining this surgery. 1 - Reception staff are rude and like the sound of their own voice, won't listen and won't let you talk 2 - Doctors that don't listen and offer a wrong diagnosis, even after you've told them and proven them wrong. 3 - Almost impossible to get an appointment 4 - Head doctor that lies to you over the phone. Do yourself a favour and register elsewhere !!

   almost 9 months ago
2. Claire Mann ★★☆☆☆

   To whom it may concern, you can't get appointments when you need one straight away they cancel your appointments last minute, you can never get to see a doctor I think that the NHS is going down hill fast and I don't think that they think about the elderly people and the people who have learning disabilities

   almost 9 months ago
3. Amanda Hume ★★★★★

   Dr. Parnell has been outstanding in her care and management of my condition since I first presented in July. I have nothing but praise for her.

   almost 9 months ago

1. Olivia Kite ★☆☆☆☆

   Rang up today for an appointment for debilitating migraines every 2 to 3 days to be told that I can't have a GP appointment same day for migraines. I have to wait 2 weeks in pain and unable to function to get some regular medication to manage them. Will be moving doctors urgently!

   almost 9 months ago
2. Rob Berry ★☆☆☆☆

   The staff are fine. But in the last 3 months: 1) I have asked for appointments with GP and you get a physicians associate instead with very little medical knowledge (and a 2-3 week wait time), 2) PRACTICE CLOSED due to “winter pressures” - shouldn’t you have more staff for winter pressures?! Unacceptable, 3) Advised to call 111 as no staff present during opening hours, 4) Very bad mental health knowledge and care, 5) Family member discovered the practice had been sent several letters from a consultant advising medication changes - the letter was just filed and ignored. Awful experience all around.

   1 year ago
3. iara ★★☆☆☆

   I’ve only been able to visit this establishment once for an appointment. Every other time has been disappointing. Unbelievable how I have to wait half an hour for your lines to “not be busy”. Yesterday I called in and was told to call back today at 8. Now, It seems nobody wants to pick up. It’s been 20 minutes since 8. Get a grip.

   almost 3 years ago

1. Jorawar Binning ★☆☆☆☆

   Queue up at 0800 every day and if you're lucky you can get a telephone appointment in about a month... it just won't be with anybody worth their salt!

   almost 3 years ago
2. Adriana Hunter ★☆☆☆☆

   It’s very poor, I’ve rang this morning at 08:30 since I’ve been told by audiologist yesterday that have a ear infection and need antibiotics as soon as possible. Been told by receptionist can’t be seen today as completely full and need to try again tomorrow. Unbelievable

   almost 3 years ago
3. Simon Carter ★★☆☆☆

   I’ve waited over 30mins on the phone and no one answers it’s so hard to get through and tried again and it says the surgery is closed but on line it says it’s open I’m a bit confused open or closed?????

   almost 3 years ago

1. Sue Braker ★☆☆☆☆

   Absolutely disgusted that you wouldn't do a home visit for my 90 year old mum who has servere hip and lower back pain. Receptionist just said a flat No! No concern no offer to speak to a duty Dr, absolutely nothing. Use to be a brilliant surgery, use to wish I was a patient there myself, not anymore. Useless, Absolutely useless. One star given because you have to give a star to write a review.

   almost 4 years ago

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