Nork Motor Engineering Car Repair Garage in Banstead

Reviews

1. Ed Johns ★★★★★

   Good.motor mechanics. Helpful and friendly.

   almost 10 months ago
2. Zhanel Ahearne ★☆☆☆☆

   My husband took my jaguar to the garage as I had a warning sign on the dashboard about the water in a fuel tank. I am not a technical person, but I trust the garage mechanics would know what they are doing and advise the owner if they dont. . In a couple of days, we came to pick up my car and paid £596 for the full service, but the problem wasn't sorted. We didn't ask to do the full service for the car, we brought the car because of the warning sign. I have expressed my disappointment to the owner. I believe if you can't fix the car and you are just doing a service, you need to tell the owner about the costs. Was quie upset about it. Now I need to take the car to another garage and pay more money. I wish the garage and the owner would be more honest and say openly about the cost and that they can't do it upfront so we would know and look for alternatives. I won't take my car there again and wouldn't recommend others as well.

   1 year ago
3. Simon Girling ★☆☆☆☆

   I booked my VW golf in (2009 diesel) as the glow plug light kept coming on causing the car to go into limp mode, this basically means the car looses power but does not stall, it clears when you restart the engine. This was clearly understood as the owner of the garage, referred to as the grumpy old man in previous reviews, taught me the term 'limp mode' when I dropped the car off. Anyway to cut a long story short, when I collected the car despite parts being replaced the issue had not been resolved and I was charged £693.38 for the privilege. I believe they were fully aware the car was not fixed, as the invoice made no reference to a glow plug light or the term limp mode, instead referring to the problem as a stalling issue. When I called to discuss this with the owner he actually hung up on me, I took the car back regardless and to be fair they did try another garage in Guilford but to no avail. The long and short of it is I paid £693.38 for nothing, their work is not guaranteed and they will not call you in advance to advise you of the cost before they proceed with the repair. I was told by the mechanic, who was actually a nice guy unlike his boss, 'its just one of those things, the car is not repairable, we both lose here'. A few week later I took the car to Volks Autos in Sutton, at every stage of the repair they would WattsApp me to advise me of the cost and weather I would like to proceed, the service was excellent, my car is now fixed and runs like new.

   1 year ago

1. Jeff Callaghan ★★★★★

   Had service and MOT done here before without a problem. This time I had a broken rear light and indicators. I was able to bring the car in straight away for it to be looked at. Replacement was ordered straight away and fitted a couple of days later. Excellent (and friendly) service and a fair price.

   almost 2 years ago
2. Ali Wasati ★☆☆☆☆

   I've used these guys several times before, and although old gentleman can be grumpy, never had an issue before. Today.... Well, today after agreeing on a diagnostics and the invoicing to be paid of a large company on the phone, he insists that I pay it going back on his word. Fine, but then does not mention the issues in the diagnostics that I clearly highlighted for him to look into, such as light not working and cental locking, we go back and I show him the issue and then such it's done now. Refuses to amend the invoice wording to highlight the issue. Awful experience, I remained polite and hoped he would be more supportive to a customer repeat customer. Avoid.

   almost 2 years ago
3. Jo Lee ★★★★★

   Always helpful and honest. Recommend

   almost 3 years ago

1. Alan Taylor ★★★★★

   Very happy with both services provided as well as value for money. A quality service provider.

   almost 4 years ago
2. BioPest Management Ltd ★★★★★

   Fantastic service and efforts to resolve my engine warning light issue. Problem found, problem fixed and car in tip top condition once more. High end service from industry professionals that work with you to resolve the issue in hand. Thank you very much Team Nork Motor Engineering. James (Silver Honda)

   almost 5 years ago
3. Bridget Fernandez ★★★★★

   Great job. Reasonable price, as charged less than I had been quoted elsewhere. Would highly recommend.

   almost 5 years ago

1. Paul Jones ★★★★★

   They have worked on my car a couple of times, they do an excellent service and price too, always keep me well informed, before carrying out any work, great job guys

   more 6 years ago

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