Never any appoimnets available everytime you ring on time or even before the time the receptionists always say no appointment available and then say can i ask what the problem is. I mean why ask the problem when you already said there is no appointment available. They are a complete joke and the only surgery which never has any appointment available ever. You could die before they give you appointment. Useless practice should close down. Other sugeries always have appointments available and are very helpful. This surgery either needs more doctors or better cuatomer service and be. More helpful to pateints or just close down and let another gp pratice take over with more doctors on site.
Contacts & Location
π Address: Hall Street, Dudley DY2 7BX, United Kingdom
π Phone: +44 1384 253616
π Website: centralclinicdudley.co.uk
Reviews
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Shabir Khan β ββββ
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Trung Nguyα» n VΔn β ββββ
I registered with my GP here, the situation is really bad because my illness relapsed, I tried to go get medicine or prescription but they didn't give me medicine, so I wanted to ask? Is the NHS really fair to me. I went to ask for a letter from my GP for Β£30 to make a bank card to confirm with the bank, they only gave me a copy and the bank didn't agree, I went back to the hospital begging a lot but they only gave me a copy and the bank refused me and I also lost Β£30, that's not fair to me, I hope the family hospital doesn't discriminate against others like I experienced thanks
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Leanne Hellen β ββββ
Had Dr appointment, wher he proscribed me some medication, said it will be ready ( sent off to my pharmacy) within next 10 minutes. Went to pharmacy, and they said that prescription haven't been sent through. Still nothing next day. When I came to Central clinic the next day, the lady at the reception desk, said that doctor haven't proscribed me anything, there is nothing on my file. Very unprofessional.
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Sheraz Shahid β β β β β
Very welcoming place. New management has definitely improved the place . Receptionists were really helpful which I was expecting.
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danielle payne β ββββ
Doctors arenβt too bad if you ever actually get round to seeing one. The rude receptionist on the other hand who canβt seem to do her job correctly in the form of mixing up results for my two sons! Disgusting place I honestly donβt know why they bothered re opening after vivid because the entire building is a joke.
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Darren W β ββββ
Was very happy here with Dr Jivanjee and lovely front desk team. However new GP unhelpful and argumentative, recently had major surgery and one of the doctors in hospital said to call my GP and discuss some results to have further tests, I booked a telephone appointment and when he called I was told it's not for me to raise anything and he wouldn't discuss it with me any further? I tried to explain but he was having none of it, in the end i said forget it. Going back to my old GP further away!
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Kenny Singh β ββββ
My wife requested an appointment on my behalf which was made for today 30/07/2021) upon arriving I was informed that it was a telephone consultation, (this appointment was made 3 weeks ago for a face to face consultation) at no stage when booking my wife was told that it would be a telephone call,had she been told it was going to be a telephone call I would NOT have waited 3 weeks for an appointment,I would have requested it alot sooner. Also the unprofessionalism shown to me by a receptionist, I was booking in with the girl behind the desk,when the said receptionist came across stating" I was the one that booked the appointment and said it would be a telephone call" her manarism left a lot to be desired. Being this appointment was booked 3 weeks ago how she could recall this specific appointment and that she had allegedly informed my wife that it was a telephone call is anyone's guess? Of course the question arises why would I wait 3 WEEKS a for a telephone consultation? I am left really dismayed and disappointed with what has happened, that unfortunately is becoming a regular reoccurrence. This is not the first time I have had issues with the reception area, which itβs importance can never be understated. The area badly lets down the whole of the practice. As regarding G.P care I have never had an issue, I have always found Dr Safdar caring compassionate and understanding, and consider him an outstanding doctor.
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Martyn Wright β ββββ
I missed a call to book my second covid vaccination but was left a message to contact the surgery. I rang only to be told that they didn't do bookings and to call 119. I rang 119 and was told it was for first jabs only and to ring the surgery again to explain. I did only to be told again that they couldn't help me. Utterly useless advice and now I've been left in limbo regarding my second jab. I have complained to NHS England about the poor service I've received.
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FAQs
What is the address of The Surgery Central Clinic?
The Surgery Central Clinic is located at Hall Street, Dudley DY2 7BX, United Kingdom
What is the phone number of The Surgery Central Clinic?
You can contact The Surgery Central Clinic at +44 1384 253616
How can I get to The Surgery Central Clinic?
You can find directions to The Surgery Central Clinic by following this map link