T.A.MOTORS Car Repair Garage in London

Reviews

1. Zubair Sid ★☆☆☆☆

   Thieving people charged me £250 just to change the battery in my Peugeot 2008. The owner lied to me, claiming he'd changed a wire. AA checked my car and confirmed it was only a battery problem, with no other faults. The owner is a liar; he didn't even call me about the fault or the battery change. When I went to pick up my car, he charged me £250 and refused to give me a receipt, saying that because I paid cash, he couldn't provide one to save on VAT and tax. Not reccomended to anyone fraud people

   almost 8 months ago
2. Pam Sheldrake ★★★★★

   Booked in so quickley for my MOT. Car miserably failed. They went through the failed points very meticulously and brought up the parts needed on the computer in full view. Costed each item and labour. They also had gone back to my last MOT with my previous garage which was most enlightening, hence my faith restored I was now in good hands. More than that, they repaired all the faults the same day and even showed me the parts they had taken out and why. Such good customer care and so polite and friendly. Thank you guys I highly recommend you.

   almost 10 months ago
3. Georgina Kirkwood ★☆☆☆☆

   Very bad experience and I would avoid. Asked them to resolve an engine management light. They replaced timing chain following their diagnostics, which I have subsequently found out is a lifetime part for my Polo to resolve this. When I collected my Polo, the engine light was still on, £590 later. They blamed this on a sensor I had had replaced recently by another garage as being a cheap part, and I trusted them, so I got this switched and surprise, the light was still on. I have them recorded on my phone saying to me that it was "100% this sensor" as to why the light was still as I felt like I was being fobbed off at this point and something felt off. Before that it was almost impossible to know if they'd complete the work when they said they would and in the end they ran late and I couldn't get my car pre-holiday - they said they'd call me back each time then never did. My husband has been in to see them since, and I have sent them an email to try and resolve this, both were ignored and again he was fobbed off about it being the sensor and now we were advised that it was probably another issue that we were not advised about when they wanted to do £590 of work to resolve the engine light. Not a good experience, and also I should flag that weird comments were made to me as a woman by one of the mechanics when I walked in (saying I "looked like a teacher" and that "I gave my number to everyone"). They MOT'd my car last year and the bonnet latch was broken after that, which I let slide as I couldn't show it was them and given the age of my car, but it took me 6 hours to fix this myself and pay a mechanic £80 to come and unscrew my bonnet for me and back then they showed a lack of willingness / wanted me to pay / couldn't tell me how much it would be to fix this for me when I called them up to ask if they'd done this or knew anything about it. Lesson learned, should have avoided my local garage rather than trusted them again. Will now be raising a credit card dispute and taking further if all else fails.

   1 year ago

1. Andrew Brown ★★★★★

   Excellent and quick MOT service. Called up and booked and completed the MOT within three hours. Clear advice about what needed repairing and when - and, just as important, what didn't need attention. Unlike the car's main dealership, which wanted to charge a packet for cleaning a headlamp and change a front wiper. Recommended.

   1 year ago
2. Mr Obichere ★★★★★

   Fantastic service! I was so panicked because my MOT was overdue and it was so close to Christmas that I thought I wouldn't be able to get one done on time. I called up many places who couldn't do it for me but I came across TA Motors on Google search and IMMEDIATELY I was booked in and told to come in at my convenience which was in 20mins time. The staff were amazing and friendly and we had great conversations as well! My MOT failed but it was nothing to worry about as they really made me feel at ease due to the excellent expertise! I have just collected my car and it feels like it's a completely revived one! I also got a car freshener as a lovely addition to the service!! Would highly recommend coming here for any car repairs or car work done!! You won't be disappointed!!!!

   almost 3 years ago
3. A Valla ★★★★★

   This place goes the extra mile with an awesome service from start to finish! Really appreciate the effortless work you did for my car, even though I gave you no prior notice (sorry). I highly recommend T.A. Motors, I have been coming here for years and cannot fault them one bit. If you come here, you will have total peace of mind that you are being looked after like "family". The price of an MOT and full service are very competitive, they will not be beaten on price. Thank you Was and the Team, you are doing an awesome job (keep it up), see you again next year!

   almost 3 years ago

1. mark bridger ★★★★★

   Only had an MOT but can't fault them. They kept me informed and we're really efficient on the day. Can recommend.

   almost 4 years ago
2. rymell brown ★★★★★

   I had an issue with the bonnet not opening on my Ford focus, which is a common fault on ford's part. They also when i rang them couldn't see me until upto two weeks later, so got in touch with T.A motor's and spoke to wasim the manager. They were able to see me the next day and got the work done, price was the same as quoted, so I'll definitely be going back.

   almost 4 years ago
3. B ★☆☆☆☆

   Very disappointed. Untrustworthy business. Was charged double the going rate for an air con service and the air con is churning out hot air. Was only offered appointments to review at inconvenient times for me with no slots available within the week. Despite talking to the owner he was going to charge me for the review. Double the price of Kwik Fit for air con reconditioning, and I have been told that smaller garages often offer more competitive rates when compared to Kwik Fit and Halfords. I was also charged for an anti bac treatment that I did not request so the total was over £100. I was surprised when paying because I had not fully consented to all the work, and on top of that was being charged a lot more than I usually pay. I was hoping to build a trusting relationship with my local garage where I wouldn't have to ask for all the prices up front, but this experience means I will not be going back.

   almost 4 years ago

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