Friarage Hospital Northallerton

Reviews

1. Veronica Carrick ★★★★★

   I recently took my grandson Hospital after he hurt his hand, and I was extremely impressed with the service. The A&E staff were friendly and the x-ray process was clearly explained. My grandson received prompt care for his sprain, including a splint. Special thanks to Dan for his exceptional support and for informing us about the hospital's community consultations. Our experience was outstanding, and I appreciate the reliable local service! Veronica and Oscar

   almost 7 months ago
2. Jane Mitchell ★☆☆☆☆

   Came for a MRI scan on the 23rd October only 2 people working in area had to have a canula fitted in my are for contrast to be added half way through procedure the nurse there could not get canula fitted even though I stated I have blood taken on a regular basis she tried in 2 different places with no joy the a man tried in the back of my had he said was a success half way though the scan my hand was full of blood they tried to add contrast without success the nurse the while I was layed down came towards me with a big mask for my head I said what are you doing she said aren't you having a head scan where I said no lower lumber ? Left after 1hour 30mins unhappy and trumertised.

   almost 8 months ago
3. Julie Bell ★★★★★

   While under the care of the Friarage hospital, I felt I was well looked after, the staff were amazing. The hospital was very clean and well organised. They were very thorough and their one goal was to get me well again. I can highly recommend this hospital as they are dedicated and have high standards.

   almost 8 months ago

1. Writers Black ★★★★☆

   Give yourself plenty of time before your appointment to secure parking. There seems to be plenty at this hospital folks. Be warned though… Parking Eye are dreadful, immoral, worthless vultures who will try everything and anything to have you fail at one of their parking ticket machines!! Be absolutely 100% certain you have done everything properly. These charlatans are above the law and own the ombudsman. If you mess up don’t expect decency or justice in any way shape or form. The hospital should be more selective with who they do business with. I parked at another car park at the other end of town but there is plenty here. About 90 bays. Reasonable prices too. There is also safe bike stands if you wanted to cycle here? I always cover my bike with a bike cover (out of site out of mind) Staff are very courteous, friendly, helpful. The hospital is very clean.

   almost 8 months ago
2. Ruby Dower ★★★★★

   I was referred to gynaecology from my GP and was seen for an ultrasound within 2 weeks. The sonographer, Deborah doing my scan was brilliant, she made sure I felt dignified and comfortable. After my scan Deborah explained what she had seen in my ultrasound and what she was going to write in my report. I feel as if Deborah advocated for me and for the first time I felt listened to. Deborah is a real credit to the gynaecology team and I couldn’t thank her enough for her practice.

   almost 9 months ago
3. Comrade Jensen ★★☆☆☆

   2.5 stars No after care In hospital for MAJOR surgery! Care and attention whilst in hospital good. But less than a day later your despatched to zero support and a carrier bag of equipment to use at home like you are in a field hospital in the Crimea War. However for the brief time your in this kind of hotel/hospital; from cleaners to nursing staff attitude and customer service is great. But NO AFTER CARE. You are sent home with a carrier bag of bandages wound repair equipment. Like you are leaving for a battlefield and you are! Everything is hurried on departure like you are in some kind of hotel. Some women who had hysterectomies on the ward went home to nothing too. So great while your in there but once home forgotten. It's a conveyor belt so if it's a hip replacement etc or something simple ok. But being let out to the abyss at home is scary and problematic. Thank God for your own GP's service. And other NHS services Once the hospital pain relief wears off once you are HOME ALONE. It's agony. So routine surgery yes ✓ Any major surgery No X The surroundings are new and shiny. But the aftercare is hurried and missing. I imagine it's a bit like getting "Turkey Teeth"43 abroad great whilst your in the hospital. Not so good, once you get back to reality and there's no1 there to ask or assist once HOME entirely ALONE. Apart from signposting and freaking leaflets.

   almost 3 years ago

1. Andy Harker ★☆☆☆☆

   I am scared to go back to the nurses at the x Ray department. I had a liver biopsy yesterday and was abused by the matron Gill Bourne Smith. She was bullying me and being patronising after I had the procedure. I stated I was Jewish because of issues surrounding dietary needs and she made the remark “can’t you just be normal like everyone else”. Gill lied to the team saying I was under general anesthetic of which I wasn’t - it was just local. She kept my back longer than I needed. I was sat up in bed and enquired if someone was picking me up. The person who was meant to be picking me had issues with his mother and couldn’t come. I was explaining this and she accused me of lying and I challenged her on it. She full on through her hands on the end of my bed, leaned over my bed to me and glared at me - giggling like a little girl. I informed her I have autism and PTSD and that she was making me feel frightened and she was patronising me. She said “don’t feel patronised little boy”. I told her to leave me at once and get her colleague. She never did. She was sniggering at me as she kept walking by and was dragging me around when she was doing my blood pressure. I never felt so angry but on edge on a hospital. The team wasn’t interested when I reported this. I’m reluctant to go back and will be consulting a solicitor. Their attitude stunk and I never felt so patronised and frightened. The matron Gill thought it was funny to abuse me after I said I was autistic.

   almost 3 years ago
2. Ellie.clare. Killip ★☆☆☆☆

   Disgus6ing behaviour from their A&E department. My son 2 years old head injury at 6.30pm was told at 9.20pm that he was not a priority and that he must wait to be seen! No one even assessed him for concussion, blood coming out of his ear where he had ripped his ear lobe deep cut blood all in his hair and was sat waiting! When asked when he would be seen to were told "we are understaffed and it not our problem, you just have to wait" 2 years old! Screaming his head off in pain not really understanding what's happening. And that was their solution ....sit and wait....with a potential concussion!!!

   almost 3 years ago
3. Danielle Kerin ★★★★★

   Brought my daughter to the Urgent Treatment Centre yesterday. (14th December, 4:30pm). She was experiencing difficulty breathing due to asthma and had run out of her inhaler. We were visiting family in Richmond and live in the South. She was seen and treated immediately and appropriately and we left within the hour with the medications she needs and her feeling 100% better. HCAs, nurses, doctor and pharmacy staff on duty were friendly and professional. Really impressed. Thank you!

   almost 3 years ago

1. Bill Brown ★★★★★

   Second spell as a patient and very happy with every aspect of service. Staff friendly; caring; professional and efficient. This has also been my experience as an outpatient.

   almost 3 years ago

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