Rita Mirchandani has been my dentist for 20 years. She has told me off when necessary and advised me of the best ways to look after my teeth, with the assistance of nurse Susanna. In that time, I have only had one filling.
Can’t recommend this practice enough! I have just had another follow-up with Dr Rita Mirchandani and I have to say her advice was exactly what I needed to improve my oral hygiene and health. I learned that I was getting a lot of things wrong with how I was going about my dental routine and after applying the advice I got from her I have seen a great improvement in gum health in just a few months. Nurse Susrima was also lovely and helpful.
I had an appointment with Rita Mirchandani at the Bupa Dental Centre in Woking (Guildford Road), which was scheduled for 11:45 on 29 October 2025. Unfortunately, this was my first appointment with Rita, and it will also be my last. She arrived approximately 25 minutes late and did not acknowledge or apologise for the delay. For a dentist with over 20 years of experience, the professionalism was shocking. I have never experienced this level of service from any NHS dentist or other medical professional. One would expect that, as a private patient, the standard of care and professionalism would be higher; unfortunately, that was not my experience. While Rita claims to care about her patients, her behaviour suggested otherwise. Prior to attending this practice, I had been treated by another local NHS dentist. Rita questioned previous dental work I had received and made negative comments about it. While she is entitled to her professional opinion, such feedback should be delivered professionally and respectfully. When she suggested I undergo further dental work, I politely explained that I might seek a second opinion or return to my original dentist as the work that was being suggested was linked to the previous dental work. She sighed and rudely said, “I don’t like when patients want to get a second opinion. Get one dentist and stick to them.” I am fully entitled to seek a second opinion to make an informed decision. I understand that different dentists may have differing perspectives, but I wanted to be confident in my decision before proceeding, particularly as the proposed treatment cost over £1,000. No patient should feel pressured into making a decision of this magnitude. At one point during the appointment, while explaining where to buy certain dental items, I mentioned that I’d get them elsewhere as they are products that are sold by many retailers, she responded, “I couldn’t give a monkey’s about where you buy them from.” How is it acceptable for you to provide a service and speak to patients like that? As an adult, why am I being spoken to like I am a child? The patronizing comments and condescending behavior throughout the appointment were unnecessary. I really don’t think anyone, especially in the medical field, should speak to patients like that. I hope for her current and future patients’ sake, it was just an off day, but either way, it doesn’t excuse rudeness or unprofessionalism, especially as half of a dentist’s job is making patients feel comfortable. Overall, I found the appointment to be unprofessional, patronising, and uncomfortable. I hope this feedback is taken seriously to ensure that current and future patients are treated with the respect and professionalism they deserve.
Had an appointment with Tracey my hygienist, today and I would like to say that she is excellent, very thorough and determined to get those stains off. Also gives advice on cleaning and encouragement that you are doing all the right things. Tracey has been my hygienist for many years now and couldn't recommend her enough. Come home with lovely clean teeth.
I recently attended for wisdom teeth extraction with Rita Mirchandani and her dental nurse. I am anxious about the dentist and was fearful of this appointment due to a previous bad experience with tooth extraction. Rita and the nurse were really supportive, I found it helpful that i was given lots of psychoeducation about the procedure. They allowed me to listen to my music throughout the procedure which i found helpful. The extraction didn't take long and i haven't had any complications, which has been a relief. I also found the education about dental hygiene and brush technique really helpful.
It’s been over 2 weeks now since joining the dental practice here in Woking and I must say I am so impressed with the treatment and support I received from everyone. The hygienist was fantastic in giving me great advice for my gum health and already starting to see great results! I then had Caterina and her assistant treat me more for further dental treatment the week after which went so smoothly! I can’t recommend this practice enough to anyone, The reception team are also very friendly and helpful! Thanks guys. Kind regards, Roy
I have no hesitation in recommending my dentist to you. Rita Mirchandani has been looking after my dental care for many years. She is a caring and reliable person and a true professional. Her assistant Nadia completes a first class team.
I’ve had Rita Mirchandani as my Dentist for the last 14 years and she has been fantastic. My Oral health has been taken to a very high level with the care and advice that she has been giving me to the point that I’m on a roll with caring for my teeth. She takes time to explain and show me how to care for my teeth and gums and the implications of everything. Interdental toothbrushes she introduced me to have been a game changer. I’m so much aware of Oral health now that I lecture family and friends. Great job Rita and I look forward to my next bi-yearly check. Kudos also to Rita’s dental assistants and the reception team. They have always been welcoming and responsive in all visits.
I did not have great experiences with other dentists in the past, but am so happy to have received excellent dental care and advice from Rita Mirchandani. She showed me how to take care of my gum the right way and took the time to explain as well as create my treatment plan. I’m thankful to have finally found a dentist who really cares about their patients, can only recommend!
I couldn’t be happier with my care from Rita Mirchandani. She has given me advice and demonstrated techniques on gum care that I have never been taught before. She took the time to work through a treatment plan together. Then when I came back for the treatment herself & the dental nurse put me at such ease, I now feel empowered. I will mention that the reception team are wonderful as well, I booked via email correspondence, the online portal was easy to navigate and was sent a text reminder of my appointment. Fantastic service.
Bupa Dental Care Woking is located at The Retreat, Guildford Rd, Woking GU22 7QJ, UK
You can contact Bupa Dental Care Woking at +44 1483 761777
You can find directions to Bupa Dental Care Woking by following this map link
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