Bupa Dental Care Bushey

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Reviews

1. Dominika Wik ★★★★★

   I had such a lovely experience at this practice. Dr. Bhavisha Patel was amazing! She did a thorough exam and answered all my questions with so much care. The reception team was welcoming from the moment I arrived and made me feel really comfortable. The whole staff were positive, kind, and incredibly supportive. I definitely recommend this practice! Thank you, Bupa team!:)

   almost 2 months ago
2. Bujar Hysa ★★★★★

   I have been seeing the hygienist at Bupa bushey 2 to 3 times a year. Vjosa is always very patient and professional. She takes her time and does an excellent job. She is a great asset to Bupa bushey . Also all the other staff are always great remind you about your appointment and always do their best to fit you in incase of an emergency.

   almost 2 months ago
3. Vita M ★★★★★

   My hygienist Grazie and nurse Fathema did a great job, I'm very pleased with the results. They were gentle yet thorough, explained each step and made me feel comfortable throughout. Highly recommend them.

   almost 3 months ago

1. Sharon Anderson ★★★★★

   William the dentist at Bushey is absolutely fabulous. Being from a military family is have had alot of dentists with moves across the UK. He is by far the kindest and skilled dentist i have ever had. Totally trust his decision making and approach to dental health. Really skilled, having had to redo some previous dentists work and honestly what he did is a work of art. I hope h3 stays cos he is brilliant. Super great with the children too both of mine have special needs and he is fabulous. Love you receptionist team too.

   almost 6 months ago
2. M Ashraful Anam ★☆☆☆☆

   Extremely unhappy with service. Booked appointment two months in advance for dental implant because of specific timing requirement. Appointment was cancelled 2 hours before actual appointment. Just 2 hours before, not even in the morning of the day. While not totally unreasonable, I assumed they would be able to provide alternate appointment soon but no! The next available appointment offered was 1 whole month away. Reason given was that the consultant only comes twice a month. Maybe have a better consultant that in reliable or at least one that comes sooner to make up for cancelled appointments?

   almost 9 months ago
3. Lydia Drukarz ★★★★★

   I always receive very efficient, friendly service and treatment here. Highly recommended.

   almost 2 years ago

1. Scott Wallace ★☆☆☆☆

   Waited for 2 years to get my turn. Unfortunately was rushed to hospital and they have removed me even after providing my hospital stay details and medication.

   almost 3 years ago
2. Nush Sr ★☆☆☆☆

   When I called to make an appointment in May of this year, Bupa Bushey told me I was no longer an NHS patient because I last saw their PRIVATE dentist at a time when there were no NHS dentists available, which automatically removed me from the NHS patient list. They also cited that my last appointment was in 2018 which meant I was unable to be seen as more than two years had elapsed since my last visit. l explained a cancer diagnosis in 2019, and subsequently, shielding during a pandemic meant I was not able to see the dentist before this time period. After some back and forth and a terribly condescending conversation, I was able to make an appointment. On the day of my appointment my 4 year old son was terribly ill and I had to cancel. A text message was sent to me saying if I didn’t attend this appointment I would be removed from their books. I think that most people would agree that my sick child took precedent. However, after complaining about this treatment, the practice manager offered no redress. Ms Manandhar said she agreed with her staff’s actions when I explained what had happened. Some basic customer service and common sense could have been used here. I asked to be seen at a different Bupa practice and the only resolution offered was returning to the Bushey branch or stay on a waiting list for up to 2 years. I am in shock at the complete despicable behaviour and treatment given by Bupa. There seems a complete disdain for dealing with NHS patients and disregard to personal situations, even those beyond a person’s control. This internal complaints procedure took until September to be resolved and I am still without a dentist.

   almost 3 years ago
3. Patricia Lessell ★★★★★

   Perfection. Dr. Shah is the most amazing and caring dentist I’ve ever been to. Highly recommend her and the whole practice. Awesome experience from the reception staff who are just lovely and a dentist who cares.

   almost 3 years ago

1. cheryl white ★★★★★

   Excellent dentist. Got appointment at short notice. Dentist was lovely. Really put me at ease and talked me through everything.

   almost 3 years ago

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