Beckenham Dental Centre

Photos

Reviews

1. Corina T ★★★★★

   Always professional, kind and reliable. Everyone is just amazing and always willing to help. My dentist, Anastasia is one of the best dentists I have ever met. She is incredibly knowledgeable and thorough with a brilliant manner of explaining and solving even the most complicated details in the most simple and accessible way. I have first came in for an emergency appointment and to say it was a wonderful experience is an understatement. Also, the hygienists, the staff and the atmosphere in general is always great. Thank you ever so much!! I’m very grateful for everything and will be returning for my regular check ups. :)

   almost 2 months ago
2. K B ★★★★★

   I went to Beckenham Dental Centre with an emergency and a bit stressed out if I will be able to have it fixed before my AL. Luckily the reception team was very accommodating and managed to find me a slot very promptly. Dr Swati was very kind, knowledge and professional and sorted my issue in no time. Highly recommended!

   almost 6 months ago
3. J H ★☆☆☆☆

   UPDATE: Following the practice’s response, I want to clarify that I have not left the practice, and that was never my intention. My review was written in good faith to reflect a genuine concern — namely, the lack of communication around the expiry of a treatment plan, which the practice has since confirmed. I’ve raised these concerns calmly and constructively in the hope of encouraging more thoughtful patient care. Original review below: I’ve been a patient at this practice for many years, but my recent experience left me deeply disappointed — both emotionally and financially. I was given a treatment plan for a tooth extraction and told the consultation fee would be deducted from the cost. Less than four months later, I returned for the procedure and was told the plan had “expired,” meaning I had to repay in full — losing around £27 through no fault of my own. To some, that might not seem like a large amount, but I shouldn’t have had to pay it at all if I’d simply been informed of the deadline. I had already expressed that I was an anxious patient, but the first thing the dentist said to me, on the day of the extraction, was about the unexpected cost. It immediately heightened my anxiety and made the whole appointment much harder to manage. When I raised this, the practice manager confirmed that reception had not communicated any time limit. Despite that, there was no attempt to resolve the issue — just a defensive response and the suggestion that I “go elsewhere” if I wasn’t happy, despite knowing how few NHS dental options there are. It wasn’t just poor communication — it was the complete lack of empathy and accountability that made this experience so upsetting. I hope future patients are treated with more care and respect.

   almost 6 months ago

1. Karon Carlin ★★★★★

   I phoned Beckenham dental centre on Sunday morning as I was in extreme pain from two teeth being extracted fom another dentist on the previous Wednesday. I was amazed I could be seen. The receptionist was very understanding, I had to wait a little but only about 15mins. I'm grateful I was seen at all. I think the dentist I saw was Dean, very pleasant and explained everything to me. He did an exam and took an xray of the extraction. He diagnosed dry sockets, washed them out and packed them, gave me the correct course of tablets. I'm an extremely nervous patient and loathe going to the Dentist, he completely put me at ease. I was even more flabbergasted at how reasonable the cost was, I was expecting to pay quite a lot and it was about a third of what I thought it would be. I would like to thank all the staff that dealt with me on Sunday 22nd June and would certainly recommend this Dental centre.

   almost 7 months ago
2. Zoe Trushkin ★★★★★

   I was in a lot of pain with my wisdom tooth and honestly dreading the whole thing, but the team here made it such a smooth experience. The reception staff were lovely — really caring and quick to get me booked in, which I appreciated so much. Carl, the dentist, was absolutely brilliant. It was a tricky extraction, but he handled it with so much care and skill, and really put me at ease. Yuki, his nurse, was just as great — calm, professional, and really attentive the whole time. I felt really looked after from start to finish. Can’t thank them enough.

   almost 8 months ago
3. Maggie Fletcher ★☆☆☆☆

   I called 4 times today from 09.00 - 11.00 got a message saying the person you are calling cannot take your call as I was then on my way to work driving I couldn't request a call back as was unable to use my phone so I called once at work and left a message saying I had pain and been there many years ago and would like to book left my number as of 9pm tonight there is no response .I think this is appalling are they open or not apparently they are according to their message but clearly an in pain patient is of no interest to them. I am appalled and have gone elsewhere where I spoke to be a caring receptionist on the first call and will be seen tomorrow. Thanks for nothing Beckenham Dental surgery .

   almost 3 years ago

1. John Good ★★★★★

   Very happy with the service I received today with Hania the dentist and Hayley (I think that’s her name). I was really nervous and they helped to calm me which made things so much better. They were both really kind and professional, along with the receptionist. The filling looks great, can’t even notice it. Thank you. Lisa Good

   almost 3 years ago
2. Elizabeth Hodges ★★☆☆☆

   I needed an emergency dentist and was glad I could be seen the same day, on a Sunday, and was given antibiotics. Unfortunately I did get worse… The affected side of my face swelled up and the pain was indescribable, but was told there was nothing they could do when I asked for further treatment or pain relief. I was visibly upset and expressed my concerns to the dentist there: I had only just started a new job and now had to take sick leave, and my baby was sick too and the pain prevented me from being present and attentive. In all, I think I could have been given more antibiotics or some form of pain relief. I was offered an appointment for an extraction two weeks later! What use is that? I will not be going back.

   almost 3 years ago
3. Hilary Duggan ★★★★★

   I visited Beckenham Dental Centre for the first time in a few years today having been away for some time, and it was such a positive experience. I saw both the hygienist and the dentist and both were so friendly and really put me at ease, as well as giving me really helpful, and informative advice. I felt they both really took the time to explain things to me, and it didn't feel at all rushed - and the nurses were both really friendly and helpful as well. Really felt like everyone went above and beyond. Great experience and I will definitely be going back.

   almost 4 years ago

1. Lisa Gulley ★★★★★

   My son is three and we had an emergency visit to Beckenham Dental Centre at the weekend to check on his front teeth after an injury to his mouth. They were so good with him, checking Winston and Reindeer's 'teeth' first to put him at ease. They took their time with him, letting him play in the chair and use the mirror on his soft toys.To my amazement, he complied with having his teeth and mouth checked by Anastasia and the dental nurses. They totally put him at ease and overcame his anxiety and joyously everyone left with a sticker. If you have children, Beckenham Dental Centre will take care to ensure positive early experiences of visiting the dentist. Highly recommended for families.

   almost 4 years ago

FAQs